Sony went on to say that it takes a “firm stance” against such behavior, which includes examples like “persistent and repeated, or prolonged, demands, excessive or unreasonable demands for compensation or apologies, and abusive language, threats, slander, and other similar behaviors.”
Other examples included “forcing someone to prostrate themselves” and “visiting our offices or related facilities without permission.” If any such behavior is confirmed, Sony says it may “restrict or suspend customer service” to protect its employees — and, if necessary, contact “police, lawyers, etc.” to take legal action or begin criminal proceedings against them.



You did not inform yourself. The “scandal” was already in full effect. Or do you just want to abuse employees without recourse?
Lol, tots… My goal in life is to abuse employees with wild abandon!
Have a job? Here’s some abuse!
Rable rable… Blurp blurp… DING DONG DING DONG!
This policy is against people who abuse employees. Not regular complaints.