I started getting emails (that went straight to spam) about my account having changes made. I haven’t used it in forever and ignored the first one. As soon as they started coming in Chinese I knew it was comprised. I reset the password but could not login because I couldn’t answer (or reset) the security questions, which were now all in Chinese

Called in at 8:50, got a useless run around from the AI gatekeeper, until it apologized at 9:02 that all the real people were off shift and to call back tomorrow.

Fuck Apple.

  • RedGreenBlue@lemmy.zip
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    7 hours ago

    I figured that you can bypass the AI stone wall by saying something about law or legal action.

    • Khanzarate@lemmy.world
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      4 hours ago

      Apple has an actual legal department so that may not work you might just get not tech support.

      Although if it took that long using their legal department as a “transfer me to a person” dialogue might be faster.