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Source: I work at Amazon, and have worked on Alexa
They don’t spy on you without your permission. Comments like these devalue actual instances where companies genuinely steal and manipulate data. Take the tin foil hat off…
Source: I work at Amazon, and have worked on Alexa
If you’re high enough level at Amazon to know for sure, you’re also high enough level at Amazon to almost definitely lie to people about it and other things as part of your job.
So no, we will not be taking your word for it.
They’d also be violating their NDA.
That doesn’t make any sense. If I were “higher up”, do you think I would be actually doing any IC work? I’d be in management, and probably won’t even know where to look at any of the fucking source code.
Feel free not to take my word for it, but also feel free to ask anyone that has any experience with Alexa, or anyone that has monitored traffic leaving the device.
Is Lemmy just full of conspiracy nuts or something?
If I were “higher up”, do you think I would be actually doing any IC work
If you weren’t, why would you have access to enough data to know for sure whatv every part of it does and doesn’t do?
free to ask anyone that has any experience with Alexa, or anyone that has monitored traffic leaving the device.
So basically biased people and people who might lose their jobs if they say anything Amazon doesn’t want people to know? Sure, sounds credible!
There’s conspiracy theories and then there’s expecting that a company that has been proven to spy on people without their knowledge will spy on people without their knowledge.
That’s not how it works, at all, at ANY tech company. I know, because Amazon has a shared GitFarm, with detailed documentation on how things work, and most importantly the better part of a decade where no one inside or outside of the company has found the device “listening”.
I said it elsewhere, but will repeat since you clearly have no idea about the tech industry. Amazon treats it’s corp employees like shit. If ANYONE was going to leak shit about their employer doing something shitty, it would be an Amazon employee, especially since their URA process is so widely known.
IF Amazon get caught spying, they get everything that they deserve. I’ve never worked in the Ring org, so whatever they do is on them, and if they get caught being shitty with customer data they should be punished severely. What I can say, which (again) is backed by a decade of people not calling out the really-fucking-easily-verified fact that Alexa isn’t phoning home outside of the utterances you say to it. Wakewords don’t leave the device, they’re an offline trigger to get the “actual” content.
I’ll repeat it again, this is an insane take that I haven’t experienced after a decade of posting on Reddit and Twitter. Why is the fediverse full of conspiracy theorists that don’t do basic research before making statements?
lol they are such stereotypical conspiracy theorists too, “of course you’d say it’s not true, that’s exactly what someone who was hiding the truth would say!”
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You might want to take your own advice, buddy.
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Any level of technical knowledge in this is enough to know that they aren’t listening through your echo
Tell me you’re not a software developer without telling me you’re not a software developer.
If you’re working on the code the only thing that might change is not having access to the release/staging environments (production databases, cloud server, etc.) but you would need access to the code itself (and development database/services), so it wouldn’t be too difficult to check if the code is keeping voice recordings
(italicized is edited in for clarity)
Additionally, the higher up you are, the less code you usually write. With software development being higher up usually means more meetings, team management, planning, and higher level infrastructure talk.
(Obligatory disclaimer that I’m pretty new in software development, this is the experience in the company I work at and seems to be pretty standard among other companies as well)
So your theory as to why you haven’t seen evidence is that there’s a conspiracy of people withholding the evidence. I gotta ask, do you have evidence of that conspiracy?
Consent could be argued that it was given upon purchase of the Alexa unit…
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True, that is more accurate. IMO, in those instances, Amazon get all the shit that they deserve…although for many instances these are in their terms of service. There has been no shortage of scandals where Amazon have used utterance data for training ML models, or where they’ve retained voice data for the same reasons, when these have been in the TOS from the beginning.
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If you had any remote idea about the tech industry, you’d know what kind of reputation Amazon has. If Amazon were stealing data, you can bet your ass that one of its employees (probably one of the ~6% that gets fired every year) would happily rat them out.
Comments like these amaze me. Even cesspools like Reddit and Twitter wouldn’t be so out of touch and stupid.
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They’re not completely wrong, though. If the devices are phoning home when the mic is disabled, then someone would have discovered it by now. There are people who do that shit for fun, and Amazon is a big target.
As someone who has Google Home and used to have Alexa:
I have network tools tracking what these devices are doing just to see if they are constantly listening or doing anything weird.
In 4 years I’ve yet to see anything suspicious, which sucks, cuz it’d be worth so much fucking money to the media
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personally I think its better to be afraid of real things that are happening than things made up by Facebook boomers.
why this particular issue fools even the most technical of people I’ll never know.
But Facebook can’t spy on me, I repost the “I DO NOT GIVE FACEBOOK PERMISSION” spam every 3 months without fail!
What made up by Facebook boomers, that devices can be used to listen and collect data on users?
obviously what you vaguely describe has been around since 1945.
That home assistant devices are constantly listening and feeding back marketing data on every conversation is patent and disproven nonsense.
they have done packet sniffing investigations, they have disassembled the devices, they have run meters on the electrical charges… everything in every way you can imagine.
But even if you just think about it for a second - processing a live audio feed at a rate of 1 second per second indefinitely and correlating that data via voice recognition to your Google profile all to… make your ad personalizations… worse? more inaccurate?
like what the hell is the perceived benefit? That my wife says, “oh my dad found my old barbie house!” while at my neighbors house and my neighbor gets served barbie ads? Why would Google want that?
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At some point ever you’re going to realize is that the real things you need to be afraid of are largely caused by the stuff made up by Facebook boomers.
what specifically? vaccines cause autism/monkeypox, the democrats drink baby blood, trump won the last/next election, Putin is good because he’s only killing Nazis in Ukraine, forest fires are caused by Jewish space lasers, LGBTQ+ folks are grooming children and Bill Gates wants to put microchips in your brain?
Like — what are you saying, some misinformation is good?
I’m saying people believe those things. Roughly half of all voters. And those beliefs cause damage, and it will affect you, whether you think it’s stupid or not. You can ignore it and insult it all you want, but it’s not going away. Perhaps you’ve noticed?
Right, so if “gOoGLe iS reCoRdiNg yOu” is false, it makes sense to call that out, no?
K
🤡
Sound’s like it’s just not sending the data back to Daddy Google. The OK Google/Alexa bit is done on a custom chip on the device. Clearly that bit isn’t being turned off, but anything after that isn’t being sent anywhere.
Probably just saves support calls this way from idiots who turn it off and forget.
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For sure I’m an idiot as well
but anything after that isn’t being sent anywhere.
You don’t know that
I can monitor network traffic, I would know if a bunch of devices around my home were constantly streaming audio 24/7
This is why we don’t have such devices
You don´t have a phone?
It doesn’t run anything from google. I run lineage os.
You could make the point that the service companies know where you ate all the time but that doesn’t have anything to do with audio that I know of.
I run lineage os
Good for you, never mind then. However, most people run preinstalled OS, so I just assumed you also would.
Honestly if you are thinking about your phone listening to you then you probably should look into running something other than stock. (You are not most people)
Good point. How complicated is it to install lineage OS on a Fairphone while also keeping/transferring my contacts?
It depends. What I would do if you are interested is buy a cheap damaged phone that is still usable and then flash it with Lineage. From there you can break things without causing issues on your main device.
Interesting, thank you!
you should be able to import/export contacts to a file, on most systems i think. also check if theyre stored on the SIM card itself, or in your phone.
I thought lineage os still uses google for stuff like push notifications? It just doesn’t use the “Google apps” by default
You can choose to install gapps or not.
It does not. It is fairly close to AOSP with a few improvements to the stock system.
When I turn my phone’s microphone off and say “hey Google” my phone doesn’t respond in the slightest. Much more comforting.
If you really think your phone not responding means your phone is not listening …
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Interesting, thank you!
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I didn’t say that, I said it’s more comforting. Unfortunately I need my phone for work so I can’t run a de-googled rom so it’s good enough for me. And I never see ads referencing things I talk about.
I don’t understand, how does running a degoogled rom stop you from using the phone for work?
I also use my phone for work (company profile, apps, 2fa etc) and it works fine on GrapheneOS.
I LOVE GRAPHENEOS
There are 2 apps I use that won’t work on graphine. I’ve been trying on my second phone and I can’t make it work.
What apps? Some require some compatibility options to be enabled, Waze for example.
I see! Whatever works for you :)
Voice assistants are money losing products. If they can do something like processing the wakewords on the device before chosing to send to a server they will. These companies are far too stingy to continuously stream audio to their servers
Back in the day when everything had to be processed server-side sure.
Now we have purpose-built hardware helping work this shit out. The devices are basically capable of handling native language resolution locally. They’re no longer need to farm the data out. I still don’t think they’re doing this we would see it in the open source operating systems, but if they wanted to any late model cell phone would be absolutely fine parsing out your interests from your conversations. Hell, I’m sure the contents of this dictation I’m making now are being reduced and added to my social graph at Google.
I think this should be fairly easy to test yourself. Just disconnect from the WAN, say the wake word, and see if the device responds.
He means internet, people. He means disconnect from the internet
Someone can correct me if I’m wrong but home assistant is currently struggling with this and is processing everything on your local box because it can’t do wakewords on the device.
I think they’re choosing to do it that way. Raspberry pi’s easily have that capability to do the wake word recognition on device (i think they are also working on that). Esp’s on the other hand, can only stream audio to the server and not much more. Since esp’s are far cheaper than installing a raspberry in each room, they are focusing to do wake word detection on the server not on device.
Yeah what possible use could this company, whose business model relies on surveillance, have for surveiling you
Are they though?
My experiences are much MUCH different. The amount of compute waste is through the roof, and we shrug at +$50k/m provisioning. You don’t even need approvals for that, and you can leave it idle and you MIGHT get a ping from gloudgov after a few months.
Exactly. If it is practical and money can be made doing it, then continuous, ambient sound parsing will be the norm. Currently it seems like it’s not a valuable business. When it is valuable to them, they will add a checkbox somewhere in your account to disable it, and most people will not be bothered enough to look for it.
only if phones can be like thinkpads which you can easily remove say the audio card from its motherboard.
Then how would you use it as a phone?
I’d love a “phone” that was just a mobile internet-connected device. I very rarely use it as an actual phone, primarily just for text, email, and web browsing.
So…a Palm Pilot?
Yeah but minus the game boy screen and the stylus
I kind of like the stylus idea. More precise than sausage fingers.
Use Universal Android Debloater to remove everything you don’t need.
Connect a headset via 3.5mm jack or Bluetooth Snowden explains how in https://www.youtube.com/watch?v=ucRWyGKBVzo
OK boomer
/s
You text like a normal person
suggesting that phones should be made more like that somehow. though from another comment it seems hard to remove hidden hardwares.
why didn’t i see this in my inbox…
Doesn’t matter if the spyware is hardware installed in your SOCs!
Good ol Lenovo.
ok yeah, can you do better though
Also, why isn’t there a slide cover to physically cover the camera, and why can’t I turn off the mic and camera separately? So I just use one of those black foam stickers to cover the camera.
One Plus 7 Pro had a camera that would physically dissappear when not in use.
Was my favorite phone for a while
Still my phone and still my favourite.
My Lenovo smart display has one and I have never opened it because I don’t need to make video calls with a smart display
If Alexa, Cortana and Siri aren’t always listening, how can they pick their names out of conversations?
Want an honest answer?
Onboard are >=2 bits of code. At least one of those is a specific system trained to recognize a “wake word”. This specific system (ostensibly) doesn’t send anything to an outside party. Its entire job is to recognize one wake phrase: Alexa, Ok Google, or Siri, and then if that wake phrase is used it responds and tells the second system to listen. As you can imagine, this is a pretty easy job to get right 80% of the time. So that can be put on a chip. So then it does its job, and it’s the second system that sends everything to an internet service for whatever reason.
I didn’t ask for honesty!
I’d love to have this properly audited sometime. I’d slap like to think that we’re generally protected from big companies doing unethical and unjust things to us, by law, … but nah
(That’s not to say I don’t believe this explanation; the second half of my comment was just an addendum.)
Nah, they’re always listening, what you described is just a placebo button.
why is this downvoted? you cant prove its not, if its proprietry. and since the companies listening just happen to profit off data collection (and break/bend the law often), its safe to assume they do this.
Because you can prove it by monitoring network requests with a packet sniffer, which has been done.
Interesting. I haven’t seen this myself but it wouldn’t really surprise me.
It’s a standard tactic for people who do networking things
Yeah. I work in that general field but not at the user level like that so never got into packet sniffing. Now’s as good a time as ever eh?
Probably bots controlled by people hired by the companies that spy on us through those things.
On top of what the other person said, they are always listening. Amazon has provided audio from Alexa for the police
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They are “listening”, they’re just not communicating with their home servers.
Bullshit. I’m never going to buy one of those and if someone gifts one to me I’m bashing it with a hammer until it’s in pieces.
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