And before anyone starts the discussion all over again… That’s 70,000 customers who have reported outages on a single site, and is by no means indicative of the total number of customers who are actually without service.
“If we stop counting, then the problem will stay small.” - an “unpresidented” cheeto
Thanks, I forgot about that.
Yeah that worked out so well…
I mean, it did. It made republicans even more averse to facts.
Doesn’t help that the title implies that’s the actual count, not the number of reported problems from one website.
Normally ArsT is pretty good about that, but I guess in the race to publish first, they put up a poor title.
Yeah I agree, it should have at least said something like “have reported service issues…” Of course the article makes that more obvious, but even the comments below the original article were filled with people who didn’t read it.
Can’t even sign into AT&T to view/report the outage. You can (conveniently enough) sign in to pay your bill if you want. AFAIK, the 70k number is the number of reports at Downdetector. It’s probably 100s of thousands affected, if not millions.
Honestly, that makes sense. Outage reporting service is nice to have. A way to pay your bills is a requirement. They clearly have different SLAs.
The other commenter said “bill”, but you added the S. I got the impression that you could log in to pay your AT&T bill and nothing else. And if the service being billed for is down, maybe it’s ok if people don’t pay that particular bill right away…
A communication disruption can mean only one thing: INVASION!
Oh thank god
Right? Like don’t get my hopes up
$20 says BGP misconfig.
It was BGP
"According to an industry source who spoke on the condition of anonymity, the root of the outage appeared to be related to how cellular services hand off calls from one network to the next, a process known as peering. "
https://www.cnn.com/2024/02/22/tech/att-cell-service-outage/index.html
Not only ATT but T-Mobile and Verizon customers too.
Primarily looks to be in the south from what heat maps I saw, kinda sorta near backbone hubs.
Could be a result of shit infrastructure/weather or an attack (which is also a result of shit infrastructure) but no real info afaik has been released.
I live in the upper midwest and we were hit by it too. Myself and a bunch of my co-workers were without service until about an hour ago. We’re mostly AT&T and Verizon around here
Didn’t a solar flare just hit us today? I assume that’s the reason
That would disproportionately impact further north not south.
Dam Yankee solar flare, always trying to take down the south. /s
I’m in Seattle, and cell service was out too. However, I do have a southern number. That couldn’t be it, could it?
No I don’t believe so, but the south wasn’t the only area with reports, just had some of the largest counts in the south
Is AT&T not known for not working in general?
First time in 15y I had issues.
That’s how I know them
Where I am they’re pretty reliable, and have better coverage than Verizon. My company provides a Verizon hotspot for work on the road, but I had to add hotspot to my at&t plan because Verizon leaves me without service too often.
I’m not affected by this outage where I’m at, but my wife at home lost service and had to restart her phone to get it back.
I’m not affected by this outage where I’m at,
This didn’t appear to be location based. I’m on a family vacation with 7 total people on AT&T and 3 of us were affected and 4 were fine. Didn’t have anything to do with the model of phone, the plan you were on, or your location/tower you were connected to. Seemed to just straight up be random. Also a reboot fixed one phone, but not the other 2.
I’m not from the US, I only know AT&T from Last Week Tonight where John Oliver made fun of them many many times.
Actually now that I think about it, they’re probably talking about it being unreliable in larger cities. I know I get much slower internet speed whenever I go to any larger cities due to network congestion.
But outside of major population areas they’ve been really good in my experience.
Last time I had anything less then 5G full bars was when I traveled across Europe to the middle of the desert in Portugal, to a festival of 40.000 people. The cell towers there weren’t built for that many people.
It depends. Every carrier has better or worse spectrum and/or tower coverage depending on where you are.
Last time I had issues was because I was still using my original sim from over a decade ago
Interestingly last week a UK network provider had a day - 2 day outage across the entire UK by the sounds of it.
Oh so it’s a day ending in Y?
Is AT&T known for having shitty service nationwide or something or is this just a “big company bad durhur” meme? Where I live, they’re easily the best of the big carriers. I’d love to switch to someone else, but they have the best coverage by far and I honestly can’t remember the last time I had a service outage. I despise them as a company, but I can’t complain a bit about their service and I’ve had an account with them since 2001.
I think their cell service is pretty bad. I have their fiber and it’s great.
Last time I had a service outage was in 2020, but you can’t blame that on AT&T
Huh was it really that long ago
In the middle. Big telecom companies are shitty and infamous for bad service.
I guess my 23 years of reliable service was just a fluke or something.
Or something
