HP wants you to pay up to $36/month to rent a printer that it monitors::“Never own a printer again.”

  • protist@mander.xyz
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    8 months ago

    But HP enforces an Internet connection by having its TOS also state that HP may disrupt the service—and continue to charge you for it—if your printer’s not online.

    HP says it enforces a constant connection so that the company can monitor things that make sense for the subscription, like ink cartridge statuses, page count, and “to prevent unauthorized use of Your account.” However, HP will also remotely monitor the type of documents (for example, a PDF or JPEG) printed, the devices and software used to initiate the print job, “peripheral devices,” and any other “metrics” that HP thinks are related to the subscription and decides to add to its remote monitoring.

    The All-In-Plan privacy policy also says that HP may “transfer information about you to advertising partners” so that they can “recognize your devices,” perform targeted advertising, and, potentially, “combine information about you with information from other companies in data sharing cooperatives” that HP participates in. The policy says that users can opt out of sharing personal data.

    The All-In-Plan TOS reads:

    Subject to the terms of this Agreement, You hereby grant to HP a non-exclusive, worldwide, royalty-free right to use, copy, store, transmit, modify, create derivative works of and display Your non-personal data for its business purposes.

    My god, it’s so bad

    • krimson@feddit.nl
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      8 months ago

      😂

      You’re absolutely right but seeing this comment in any recent HP thread is just getting hilarious.

  • billwashere@lemmy.world
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    8 months ago

    At this point, with ALL this negative press about Hp inkjet printers, who’s buying them? I certainly would never even consider one at this point. Well I’d never buy an inkjet but I digress.

      • Demdaru@lemmy.world
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        8 months ago

        Own an old HP.

        Daaaamn this printer good!

        Need new one. Get HP cuz gud, reliable and known.

        Get betrayed

        • I_Has_A_Hat@lemmy.world
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          8 months ago

          HP hasn’t been good in over 20 years though. Seriously, they’ve been bottom tier for a long time now.

          • Demdaru@lemmy.world
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            8 months ago

            For people who know their stuff, sure. But for people who use printers cadually? Decade old still good.

      • billwashere@lemmy.world
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        8 months ago

        With this sort of mentality I wonder. I’m in IT and I would never suggeet any HP equipment (desktops, laptops, servers, monitors, etc).

    • MeanEYE@lemmy.world
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      8 months ago

      As per usual they are targeting companies. Just how Windows despite its flaws, high price and security issues remains a dominant force, through retailers and OEMs. HP will sign a contract with a company, they will replace toners and provide all kinds of services for X$ a month. Then you don’t care it’s garbage that keeps messing things up. Also people higher up who sign these deals have things printed for them, they don’t mess with drivers.

    • KoalaUnknown@lemmy.world
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      8 months ago

      People buy them because they are cheap. Ecotanks and Laser printers with good features cost a lot more upfront. Not everyone thinks things through long term.

  • DudeImMacGyver@sh.itjust.works
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    8 months ago

    Fuck HP, I will definitely never own one of their printers ever again because I have a Brother laser printer that is fucking great, never breaks, and definitely never tries to rip me off.

  • AlecSadler@sh.itjust.works
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    8 months ago

    I paid $100 for my Brother printer and I’ve spent…maybe $100 on toner cartridges since 2010.

    So, yeah, HP can fuck off.

  • TherouxSonfeir@lemm.ee
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    8 months ago

    I bet you it sends them the printer data so they can use it to train AI. It’s all in the ToC

    • Dagrothus@reddthat.com
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      8 months ago

      The article literally says they sell your data to advertising partners. You’re paying a monthly subscription to give away your personal data for something as basic as a fucking printer. If HP doesn’t die my hope in humanity will be gone.

      Imagine your thermostat sold your data so companies could solicit you with coats to buy, or your fridge sold the data of what food you have so shitty brands can beg you to buy their low quality trash because they spent half their budget on advertising.

      I’m preaching to the choir but god I hate the ever growing data broker/aggressive targeted advertising trend.

      • PLAVAT🧿S@sh.itjust.works
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        8 months ago

        Unfortunately HP isn’t going anywhere. They have a lot of government contracts and likely a ton more with commercial businesses to supply hardware.

        I imagine us peons at the home use level don’t really show up on their radar when it comes to making these decisions.

        • hushable@lemmy.world
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          8 months ago

          can confirm, when I used to work for a government contractor, everything was HP. From laptops to servers, from mice to printers.

  • csm10495@sh.itjust.works
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    8 months ago

    I’ll just point out that I have a 20 year old Dell business class color laser printer. Got it off Craigslist a few years ago for 40 bucks. It has Ethernet, with a webui. You can disable the toner chips if you want and only lose toner amount estimates and then use any toner you want. We even got the duplex attachment for it a few years ago.

    It is literally at least 3 feet tall and weighs at least 50 lbs.

    It literally makes all the lights in my house flick when we turn it on. We once blew a circuit when it turned on.

    We lovingly call it the Old Ding Dong Printer.

    As long as it works, why would I ever replace it? Products have gone downhill.

    • MeanEYE@lemmy.world
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      8 months ago

      In part that’s why they keep adding these anti-consumer features. They don’t want you to buy something lasting 40 years. That said I will buy original toner when the time comes from Brother, because they deserve the income for not being assholes. I only wish they had recycling services in my country so I could keep the e-trash to a minimum.

      • fxt_ryknow@lemmy.world
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        8 months ago

        I picked up an Epson eco tank printer for my wife a couple years ago, and it’s been fantastic! My wife, being a kindergarten teacher has a knack for absolutely killing printers… And this little Epson has been a work horse!!! I have nothing but good things to say about it!

    • Corhen@lemmy.world
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      8 months ago

      just get a small laser printer. i got a Pantum Laser Printer, on sale, for like $40. Its on its 3rd refill after years and years of heavy printing for my wife while in school.

    • garretble@lemmy.world
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      8 months ago

      Costs $.10 to print at the library.

      I’m fortunate to have a library just down the street so I go over there.

      I also don’t have to print anything very often so I’ve only had to do that a couple of times in as many years.

      • duffman@lemmy.world
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        8 months ago

        My library offers $7 worth of printing free each week with your Library. I am curious how many households actually still have printers these days.

        • Flying Squid@lemmy.world
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          8 months ago

          The public library here (and it’s far from alone) offers free B&W and color laser printing, free large format printing and free 3D printing. Libraries are awesome.

          (I am married to one of the library’s administrators, so I may be slightly biased, but really, go check out your local library.)

  • kent_eh@lemmy.ca
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    8 months ago

    Never own a printer again.

    I’ll never own an HP printer again.

    But not in the way they want…

  • tomkatt@lemmy.world
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    8 months ago

    I bought a Brother laser printer some years back for like $120 and am still working on the starter toner cartridge. HP can fuck right off with this.

    • Flying Squid@lemmy.world
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      8 months ago

      My laser printer is so old that it’s USB 1.0.

      It’s on its second toner cartridge and I have no plans to get rid of it.

    • NutWrench@lemmy.world
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      8 months ago

      Same here. BW Brother printer and I can get 3 toner cartridges for about $25. At about a dozen pages a day, those cartridges last me a whole year.

  • kmirl@lemmy.world
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    8 months ago

    I bought an HP m281 mfp printer 3-4 years ago and disabled automatic firmware updates when I was setting it up. Not too long after that I read that a new firmware release prevented 3rd party cartridges from working.

    Anyway I bought new ink cartridges a couple of years ago after getting pop-ups saying the ink was getting low. Thing is, I haven’t had to install them yet because despite the warnings the printer has been printing just fine with the original cartridges.

    So in addition to blocking 3rd party cartridges HP is also lying about how much ink their cartridges contain.

    F.U. HP.

    • dual_sport_dork 🐧🗡️@lemmy.world
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      8 months ago

      All printers do this to some extent, I think. A combination of never wanting to report a false negative plus manufacturers making most of their money on consumables.

      One of the cheapie monochrome Brother printers we have at work has been bitching about replacing the imaging drum for about four years now. We just dismiss the message and it’s been printing just fine this whole time. It still is.

    • Naboo_calls_for_aid@sopuli.xyz
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      8 months ago

      Right, my thought has always been I’d rather change the ink when the print quality bothers me, not because the company that sold me the printer is forcing me to.