I’m not sure if this is just me, but it drives me nuts when I see someone answer a question (for example in the questions section on an amazon product page) to just say that they don’t know or they give an unrelated answer.

For example:

Q: Do these headphones support bluetooth and wired connections?

A: I’m not sure, but my grandson loves these!

The same goes for posts which ask a question on other sites or reviews complaining about a product, despite it doing exactly as advertised. Idk, maybe I should have posted this on unpopular opinion.

  • MrsDoyle@sh.itjust.works
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    1 year ago

    Amazon gets these dumb answers because it emails buyers with the questions. So Joe Blow gets an email saying, “will this fit my XYZ?” and he answers, “I don’t know, but it works ok on my ABC”. It makes the Q&A section mostly useless.

    • whenever8186@lemmy.world
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      1 year ago

      Yep. It’s mind boggling that they still even do this.

      The other thing I hate about reviews is when they use the same review page for different SKUs of the same product. So for example you’ll be reading a review of what you think is a 2 litre plastic container because that’s what you clicked on. The review will say something like ‘it’s too big for the fridge’. Meanwhile the review was actually for the 5 litre version of the same product. So then you have to scroll through a million reviews to find the relevant ones, with no way to filter them.

      • Dion Starfire@lemmy.world
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        1 year ago

        At least with that example, the products are related. Amazon lets sellers replace listings with completely different items - new name, picture, and description. So you’ll find a scam 64GB USB drive that’s pretending to be 1TB with hundreds of positive reviews, but when you read those reviews, you realize they’re for the plastic fidget toy that shared the item number previously.

    • FiveMacs@lemmy.ca
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      1 year ago

      Hey I used to get those and answered almost exactly like that. I have not gotten a question after I got into a review argument about how I was being disrespectful yet I never really agreed to answer questions for Amazon’s customers…(I probably did but those tos terms are always bullshit)

      I’m sure Amazon blacklisted me from getting those questions because of my answers.

      Also…9/10 times the questions literally made slno sense, were beyond dumb, or could be answered by reading the actual product page.

  • Pilkins@lemmy.world
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    1 year ago

    It’s because a lot of boomers think everything they see on the internet is sent personally to them. Took me years (literal years) to explain to my mom that someone’s Facebook status was not that person sending her a message.

    Most don’t even realize the product questions are automated. They think amazon is personally asking them so they feel obliged to respond, even if they don’t know the answer.

  • Aremel@lemmy.world
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    1 year ago

    I got one for ya. I was changing the oil in my fiancée’s car and wanted to know how to clear the “maintenance required” light so I looked it up online. First result was of course someone asking the same question to some sort of car forum. The top response? “That is something the dealership can do for you”.

    Motherfucker if I wanted the dealership to do it for me, I would have had them change my oil in the first God damn place! Jesus fuck that response just ruined my day. Utterly useless waste of kilobytes. Luckily the response right under his had the answer I was looking for. This happened like a month ago and I’m still pissed off about it.

    • serpineslair@lemmy.worldOP
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      1 year ago

      Yes! The amount of times I have looked something up (back in the days of Reddit) to find a post with tons of comments saying “did you google it first before asking here?”. Obviously I looked other places first else I wouldn’t be checking here.

  • Psaldorn@lemmy.world
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    1 year ago

    Amazon used to send the question to you in a very weird way, Almost like th person was DMing you, so people would reply (maybe to the email?) In an honest way.

    I took me getting one of those emails to understand.

    Still makes me mad, but at amazon instead

  • IverCoder@lemmy.world
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    1 year ago

    Not for product questions exactly, but for product reviews instead.

    These pointless reviews always drive me crazy. But nothing can be done about it probably. Shoppee and Lazada both reward people for reviewing a product they bought, and people want those rewards so they quickly spin up any review they can.

    Haven’t tried it yet, but the delivery rider is very cute and handsome 🥺👉👈 the bubble wrap in the packaging is very soothing 🥰 and delivery was fast. ⭐⭐⭐⭐⭐

    My brother in christ you were supposed to review the product itself, not the deliveryperson’s appearance or the product packaging

  • dmention7@lemm.ee
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    1 year ago

    Definitely not an unpopular opinion, but I think it just comes down to Amazon specifically directing those questions (by email or prompts on the website) to people who have bought the product. And some people just dutifully answer the prompt without realizing their answer is going to be published in the Q&A section.

  • Showroom7561@lemmy.ca
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    1 year ago

    “A: I don’t know, I haven’t tried it yet.”

    That one drives me almost as crazy as 1-star “Best product ever” and 5-star “Didn’t even work” reviews. Sheesh.

  • NENathaniel@lemmy.film
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    1 year ago

    Yea it’s incomprehensible why people answer questions when they don’t know the answer. Who are you helping?

    • Coolishguy@lemmy.world
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      1 year ago

      I think it’s because Amazon sends emails making it look like someone asked a question specifically to you, and the people who fall for that are also usually oblivious enough not to know the answer to the question

  • mtcerio@lemmy.world
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    1 year ago

    I totally get it and I agree, however this phenomenon is also exacerbated by the way they phrase the emails encouraging you to answer such questions. “Can you help xxx?” Of course I can… and if I can’t, I would still try…

    • serpineslair@lemmy.worldOP
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      1 year ago

      Ik what you mean, it’s just annoying to see all the review sections/ question sections filled with useless garbage.

  • Ultraviolet@lemmy.world
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    1 year ago

    Amazon intentionally sends misleading emails saying something along the lines of “someone asked you a question about the item you bought!” to make people more likely to answer thinking it’s directed at them and it would be rude to ignore. The problem is half the time the answer is something like that.

  • TonyTonyChopper@mander.xyz
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    1 year ago

    there’s a whole sub red dit for this, AmazonAnswers. Very entertaining when it’s not you shopping

  • Senex@reddthat.com
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    1 year ago

    Yess!! I hate these reviews. The whole “I didn’t buy the product but I think it’s good” gets on my nerves.

  • intensely_human@lemm.ee
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    1 year ago

    I know exactly what you mean. I also like snow forts. I haven’t made a good snow fort since I was like 12. Pointless answers suck