Should I also tip the delivery driver, and the person who made the product?
Fuck off with the tipping bullshit already.
Pay your damn staff properly and stop trying to guilt your customers into subsidizing your cheapness.
Agreed. But until we actually hold these giant companies accountable, please don’t take it out on the worker by stiffing them. If you don’t want to pay the fees, don’t use that service, and tell them that.
until we actually hold these giant companies accountable
Got any practical method of doing that?
Nope, I’m just screaming into the void.
Tipping is kind and shows respect and appreciation. However I don’t tip anyone that I’ve never met.
T&T is a Loblaws chain. It’s wholly unsurprising that they’d be this scummy
that’s a low blow, Loblaws
Don’t forget to check out the Bob Loblaw Law Blog!
That actually explains a lot!
I have just stopped tipping…
I was generous during covid to those actually working, 30% usually. Now nobody does a damn thing but have their hand out… Companies need to step us, not us.
That being said I’m not physically unable or too lazy to go to the grocery store.
That being said I’m not physically unable or too lazy to go to the grocery store.
These guys are over 50km away. If the weather was nicer, I’d probably bike there.
But I’m happy to pay shipping for something I can’t get locally. I haven’t placed the order as the tip stopped me cold.
are we still tipping our landlords?
Tipping them upside down?
Honestly it’s not a small job to go up and down the aisles and collect everything.
Though tipping groceries seems odd.
Honestly it’s not a small job to go up and down the aisles and collect everything.
I would expect that their pay covers the work, and if that, then the “handling fee” should.
If not, then their damn employer needs to step up!
I expect the subtotal is the actual price of groceries, handling fee is the cost of the employee collecting them, mailing is mailing.
… handling fee is the cost of the employee collecting them…
The cost to pay them, or as a “convenience fee” for the customer? Because there are no handling fees at any other grocery stores, except for a $1 from one place.
And their pay should come from their employer.
And of this is being delivered, do I tip the driver, too? When is it too much?
Other chains might be trying it without charging yet. Or the orders aren’t so high yet. Who knows.
And their pay should come from their employer.
…It is. Via the handling fee. Let’s put it this way: If the store hires people whose sole job is to walk up and down the aisles filling orders, the store has to get money to pay those people. The store gets that money by charging people the handling fee.
It is. Via the handling fee.
No, they get at least minimum wage. The handling fee is an added fee that goes to the company. Only the tip goes “100%” to the employee, as it states.
If the store hires people whose sole job is to walk up and down the aisles filling orders, the store has to get money to pay those people. The store gets that money by charging people the handling fee.
Nonsense. The store pays cashiers, too, and they don’t charge a cashier fee. Or a stocking clerk fee.
To prove it even further, they don’t offer a discount when using self-checkout.
When I worked in a grocery store, we wouldn’t dream of asking for an additional fee or tip, even when we bagged and walked out someone’s groceries to their car. It was part of the job we were being paid to do.
You are confusing direct payment and general revenue/fees from which the store pays employees. You are correct Handling fee is not directly transferred to the employee. Handling fee is revenue collected by the store. Now that they have a big pool of revenue, they pay their employees from it (the minimum wage you referred to). Read that in context of the next two paragraphs.
WRT cashiers and stockers that was part of the existing business model. The general profit from groceries covered those expenses.
The general profit from groceries does not cover the expense of a different business model of hiring additional employees whose sole job would be to walk around filling orders. Those additional jobs require additional revenue, which the store gets from handling fee.
The next question may be “why a Handling fee” instead of paying those employees from general profit from groceries. The answer is because online orders have a new direct cost, which the store wants to put on those customers that are creating that cost. That’s the short of it.
Tipping is an entirely different part of this.
Handling fee is revenue collected by the store. Now that they have a big pool of revenue, they pay their employees from it (the minimum wage you referred to). Read that in context of the next two paragraphs.
WRT cashiers and stockers that was part of the existing business model. The general profit from groceries covered those expenses.
The general profit from groceries does not cover the expense of a different business model of hiring additional employees whose sole job would be to walk around filling orders. Those additional jobs require additional revenue, which the store gets from handling fee.
Are you implying that stores which are NOT charging a handling fee are losing money?
Regardless of whether they have to hire extra staff to pick items, or to develop a website for online ordering, or to deliver these items in their own vehicles, that’s an expense they bulk into the cost of running their business. They would then set prices for the goods they sell based on those expenses + whatever markup they choose.
I will point out that grocery stores have been making a record profit since COVID, and a big part of that is because of online ordering (and price-gouging🤫). We’re talking companies who don’t charge a handling fee, and some who offer free shipping.
At the end of the day, charging a handling fee in excess of the shipping fee, then asking for a tip, is mildly infuriating.
Especially since you don’t know the quality of the picking
Every $ you tip is one $ more that that fucker Galen doesn’t have to pay his employees.
C’mon, name and shame.
Says it in the screenshot: T&T
Ah, so it does.
My bad.
“Mail delivery fee” implies this order will be sent via post.
Fuck em.
It would be. They charge more for a regular courier.
Don’t forget to tip Galen Weston.
This is one reason I dislike buying online. Never know when you’re gonna be screwed by stuff like this.
I had to buy lab access codes online for a couple classes and with an applied 25% discount code on one item I still ended up paying, tax included, pretty much the same price as before the code was entered (without tax). Online is convenient when I’m buying things like old CDs or old games or something along those lines, but I hate all the sneaky shit a lot of places will try to pull on you.
Tap other and input 0
Grubhub is similar.
No, GrubHub and other services also jack up the price on each item.
Por qué no los dos?
Do you not know what the word “also” means?
When you check out there are multiple line items for service fees.
They ALSO inflate prices.
You could just go to the store and buy groceries
This one is unfortunately over 50km away and sells ethnic food that I can’t get locally.
Edit: spelling
Wait, so your buying groceries from 50km away? It sorta seems like a handling fee is very applicable in this situation, no?
Not groceries, just a single item, which I can’t find locally.
All other grocery stores that you can order online from in the area are either zero handling fee or a dollar… and they don’t accept tips. Shipping, I’m not sure. It ranges from a few dollars to free from what I see.
Handling fee + shipping + tip seems excessive.
