I tend to just check uptime before asking this question.
If I see the machine has been up for weeks and they tell me they rebooted it, I know i’m dealing with someone who doesn’t know that pressing the power button on the monitor doesn’t turn the computer off.
AFAIK fast startup only affects shutdown, clicking restart will always do a full reboot. Shift clicking shutdown will do a full shutdown like you said, but shift clicking restart will start recovery mode.
I tend to just check uptime before asking this question.
If I see the machine has been up for weeks and they tell me they rebooted it, I know i’m dealing with someone who doesn’t know that pressing the power button on the monitor doesn’t turn the computer off.
Could also be windows fault.
It likes to do soft restarts and not actually restart.
I started telling my users to always hold shift when shutting down or restarting to make sure it shuts down fully.
AFAIK fast startup only affects shutdown, clicking restart will always do a full reboot. Shift clicking shutdown will do a full shutdown like you said, but shift clicking restart will start recovery mode.
I don’t even bother checking. I tell them I’m going to do something on my side that might cause their computer to reboot and then reboot it remotely.