I mean, he’s not wrong that the app wasn’t ready. Which begs the question why they didn’t un-roll-it-out. >.>

  • fartsparkles@sh.itjust.works
    link
    fedilink
    English
    arrow-up
    51
    arrow-down
    1
    ·
    4 months ago

    Whoever the fuck thought a massive regression for every single customer was the perfect thing to deploy with no option for rollback needs to stop working in software.

    • WhatAmLemmy@lemmy.world
      link
      fedilink
      English
      arrow-up
      47
      arrow-down
      3
      ·
      edit-2
      4 months ago

      This isn’t a software problem. It’s a capitalism problem.

      It should be straight up illegal to remove pre-existing functionality from a device, regardless of whether that is present in software or hardware. If you release it on a stable channel, if you advertise it as a feature of a device, you support it for the life of the device. You can test beta features via an entirely separate beta app, but once the feature becomes stable you don’t have a choice anymore. Once you stop supporting the hardware or software, you are required to open source everything required for consumers — as well as any competitor — to pickup where you left off and continue development.

      • conciselyverbose@sh.itjust.works
        link
        fedilink
        English
        arrow-up
        18
        arrow-down
        1
        ·
        4 months ago

        If you release it on a stable channel, if you advertise it as a feature of a device, you support it for the life of the device.

        And when support ends you must provide everything necessary for users to have absolute control over the hardware themselves. “Unsupported so it’s trash” is nonsense.

        • WhatAmLemmy@lemmy.world
          link
          fedilink
          English
          arrow-up
          3
          ·
          4 months ago

          Once you stop supporting the hardware or software, you are required to open source everything required for consumers — as well as any competitor — to pickup where you left off and continue development.

          Does this not cover that??

          • conciselyverbose@sh.itjust.works
            link
            fedilink
            English
            arrow-up
            4
            ·
            edit-2
            4 months ago

            You can open source everything and it doesn’t matter if you don’t provide the keys to unlock it.

            You’re going to have to proactively provide tools for users to unlock their devices completely.

      • Great Blue Heron@lemmy.ca
        link
        fedilink
        English
        arrow-up
        7
        arrow-down
        1
        ·
        4 months ago

        But there’s no future profit for Sonos in them providing the ability for us to play music we already own from our own library.

        • WhatAmLemmy@lemmy.world
          link
          fedilink
          English
          arrow-up
          15
          arrow-down
          1
          ·
          4 months ago

          Sorry. I forgot human civilization is structured around what is profitable for the individual for a fraction of a lifetime, instead of what optimizes the quality of life, usage of resources, and long term survivability of our species for millennia. My bad.

      • hume_lemmy@lemmy.ca
        link
        fedilink
        English
        arrow-up
        5
        ·
        4 months ago

        You don’t even need demand eternal support. Just say that if manufacturers want their product to expire like milk, then they can damn well print an expiry date on the package, too.

        How would "“Will cease functioning on <x>” affect consumer purchasing decisions?

    • Great Blue Heron@lemmy.ca
      link
      fedilink
      English
      arrow-up
      5
      ·
      4 months ago

      There was an unofficial option for rollback - I’m on Android so I went to apkmirror and downloaded the last good version and turned off auto update. This worked for a while, but then they forced me to update - it literally said I had to update to continue using. I’ve seen someone say this wasn’t actually a forced update, but rather keeping all the parts of your network in sync. I have one Sonos device and my phone is the only things that connects to it??

      • Creat@discuss.tchncs.de
        link
        fedilink
        English
        arrow-up
        5
        ·
        4 months ago

        And that is why we don’t buy things that depend on proprietary apps and/or cloud connectivity. Can’t break my shit if it’s local only.

      • AbidanYre@lemmy.world
        link
        fedilink
        English
        arrow-up
        3
        ·
        4 months ago

        Did you also disable FW updates on the hardware? I’m still running the old version because they nuked Subsonic support. There’s a banner at the top remind me there’s an update, but it’s not forcing anything.