• pancakes@sh.itjust.works
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    1 month ago

    On the flip side, I can’t imagine being the person arguing for the insurance companies makes them a better or happy person in the long term. Being a devil’s henchman, over time it must destroy important parts of them like empathy, trust in people, and their basic human decency. Virtues that are needed now more than ever in society.

    • AA5B@lemmy.world
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      1 month ago

      I expect it’s like any call center - the computer spits out a result and they have a script to follow, and are not allowed to stray from the script

    • Rekorse@sh.itjust.works
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      1 month ago

      This part isnt brought up enough. You can take more severe examples, folks working in slaughter houses, military translators marking targets based on vague phrasing, and they have well documented negative effects on people who work those jobs in general.

      Theres no reason to think someone working an insurance claims job might not develop the same type of problems if they feel they are helping cause harm, even if to a lesser degree.