Tipping ‘nudges’ are now popping up on DoorDash. If you don’t leave a gratuity, you’ll hear about it.::DoorDash is the latest delivery service to nudge customers who don’t tip. It shows how intrusive tip requests are, and how important tips are to gig workers.

  • unscholarly_source@lemmy.ca
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    1 year ago

    I’m far from a cheap tipper, but the way tipping culture has evolved in North America is ridiculous.

    • FederatedSaint@lemmy.world
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      1 year ago

      I wasn’t a cheap tipper before, but I’m rapidly moving in that direction as tip culture spirals out of control.

      My guilt-o-meter is getting desensitized out of necessity and soon I’ll be a cheap or non-tipper and feel no remorse.

      • theragu40@lemmy.world
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        1 year ago

        This is happening to me right now, too. And it feels shitty because I know the servers aren’t asking for this.

        But you hit it on the head. My guilt levels are rapidly diminishing over time because I am just bombarded with requests for tips in every scenario no matter how ridiculous. My internal threshold for when a tip is merited has been steadily going up as I’m forced to sit and think about it during what feels like over half of transactions I make.

      • CaptainProton@lemmy.world
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        1 year ago

        I’m in this same boat. I used to tip 30% or more depending on multiple factors. Now some restaurants add a forced tip, of 10-20%, and all they’ll get from me because they just set their own tip instead of just increasing their prices. Apps who cannot get their service employees (which they really are) to follow the most basic of instructions then have the gall to demand tips up front, instead of paying people enough to give a fuck, have me tipping zero as often as not if not most of the time.

    • stigmata@lemmy.world
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      1 year ago

      I tip less and less the more they complain about it. I don’t even tip at those register prompts at all anymore. Conservatives keep talking about how raising wages will increase prices but they have no answer about why prices are going up anyway even without raising wages.

      • jimbolauski@lemmy.world
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        1 year ago

        Conservatives keep talking about how raising wages will increase prices but they have no answer about why prices are going up anyway even without raising wages.

        Wages are only one of the drivers of cost.

    • Neuromancer@lemm.ee
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      1 year ago

      I tip 10% for delivery. They’re just dropping my food off. Sit in dining 20% for average service.

      The tipping culture has become insane. Historically it was a dollar or two for delivery.

          • jballs@sh.itjust.works
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            1 year ago

            Some friends and I ordered 5 pizzas the other day, so our total was going to be about $100. I was going to pick it up and asked what everyone thought I should tip. Several of the people said 20%, but I was God damned if I was gonna pay someone $20 for me to pick up pizza from them.

            • Imgonnatrythis@lemmy.world
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              1 year ago

              I remain confused about what you are tipping for at all for pickup orders? I assume you are under 30? Does purchasing food just equal tip, period? Is it totally detached from a service element and just a kind of bizarre tax for young Americans?

              • unceme@lemmy.one
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                1 year ago

                Restaurants rely more and more on tips to make up server wages as cost of living skyrockets and workers need more and more hourly in order to survive. It sucks that businesses aren’t making the difference from their own pockets, but that doesn’t mean you shouldn’t tip. You’re not fighting the system, you’re denying people a living wage.

              • jballs@sh.itjust.works
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                1 year ago

                I am over 40. The person who suggested over 20% is over 50. So it’s not just a young person thing.

          • Imgonnatrythis@lemmy.world
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            1 year ago

            Curious why a dollar or two? Do you just generally feel that food is underpriced? Is there a scenario where you would just pay the asked price?

              • Imgonnatrythis@lemmy.world
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                1 year ago

                It just sounds like a strange American tax that is paid for food. The problem of tipping is getting worse. Why pay extra for the basic level of food preparation with no additional services rendered? In what scenario would you not pay extra? Why has this become like this for food but not flowers for example?

  • olafurp@lemmy.ml
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    1 year ago
    • Ban tipping as a substitute for min wage.
    • Ban tipping companies,
    • Allow tipping people.

    Until then, tip people with cash.

    • Imgonnatrythis@lemmy.world
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      1 year ago

      Good luck with the logistics of that. Just ban tipping. It’s bad for business, bad for individuals (in the long run), and a highly discriminatory practice.

    • echo64@lemmy.world
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      1 year ago

      Generally agree, but if you use an app that only exists because of tipping being expected like food devliery apps, then if you don’t put down a tip then no one is going to pick up your order. All they will see is a terrible pay for an order.

  • HeavyDogFeet@lemmy.world
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    1 year ago

    America’s whole tipping thing is a nightmare. Just make companies pay employees properly and if they can’t, maybe they shouldn’t be a business.

    • jballs@sh.itjust.works
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      1 year ago

      I swear to God, yesterday I was checking out at an online pharmacy and they asked if I wanted to tip. People are tipping for prescription medication now?!

  • reallynotnick@lemmy.world
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    1 year ago

    The fact I’m getting asked to leave a tip before the service is rendered is what drives me really nuts. I’ve tipped on things and got terrible service and there is no way to adjust your tip down (and it can even be hard to increase it if they really do go above and beyond in some way).

    • andrewta@lemmy.world
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      1 year ago

      It’s very easy to increase the tip.

      Tip in cash. Never use the app to tip. When the item gets to you have a cash tip ready, if you want to tip. Nice thing about cash, if they don’t want to report the tip, there’s really no way to prove the tip was given.

      • gk99@lemmy.world
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        1 year ago

        I don’t keep an ATM in my bedroom, unfortunately.

        Only time I have cash for tipping is when I get tipped.

      • Imgonnatrythis@lemmy.world
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        1 year ago

        The best thing about gig deliveries is dropoff service imo. I never see the driver so cash isn’t an option. Uber eats at least makes it easy to adjust tips and I often do adjust if surprisingly early or if they forget a drink.

  • I_Fart_Glitter@lemmy.world
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    1 year ago

    It bothers you even when you do tip. I always just tip 20% when I pay, before any service has happened, but I still get like 6 texts after my order has arrived asking me to “rate and tip!” “Don’t forget to tip your driver!!” “HEY FUCKER!! GIVE US ALL YOUR MONEY!!” Then at some point “Your driver says: Thanks for the tip! Don’t forget to rate your order from Jack in the Box!” I’m not going to fucking rate my food from Jack in the Box. It’s deep fried shame, it’s delicious and I don’t want to talk about it. Leave me alone please, it’s the middle of the night and I’m full of jalapeno poppers and onion rings and shame.

    • Copernican@lemmy.world
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      1 year ago

      I don’t understand tipping delivery drivers percentage of the goods. If they aren’t involved in the restaurant making the food, why should I tip percentage of the tab. Should really be based on distance and amount of stuff delivered. I’ve started just opting to punch in dollar amounts that feel right to me.

      • KonekoSalem@lemmy.world
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        1 year ago

        I think it comes from the thinking that ordering more expensive food means you must have higher income to afford that, so you can also afford a higher tip.

      • Saneless@lemmy.world
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        1 year ago

        That’s what I do with my drivers. Whether it’s 20 bucks or 11 or 15 I just do $5 if they’re cool with me and that’s usually the case

  • BURN@lemmy.world
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    1 year ago

    Their fees and tipping finally got me to stop using the service at all. So many times a $10 tip would be left only for my food to show up an hour later and cold. It just stopped being worth it. Half the “drivers” are on foot or e-scooters at this point and the food is destroyed by the time it gets there.

    I’m sure I’m not the only one coming to this conclusion too. The prices keep going up and the quality goes down

    • Mighty Weaksauce@lemmy.world
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      1 year ago

      Absolutely! I finally took DoorDash off my phone when I realized how they were slowly increasing the price of each part of the service over time. What started as a reasonable service for a reasonable price has turned into a game of boiling the frog without him noticing the heat is rising. I noped out hard.

      • RozhkiNozhki@lemmy.world
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        1 year ago

        My coworkers are doing a doordash lunch once a week and I was ok-ish with until my fav sandwich cost me twice as much as the restaurant price. Later that week I got an email from said coworkers informing us that we were having DISCOUNTED food because they bought a doordash pass which has since expired and we need a new one to keep the prices low. This was the end of it for me.

  • espentan@lemmy.world
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    1 year ago

    Don’t want to pay your employees a decent wage? No need to worry, that’s for the customers to sort out!

    American tipping culture is off the rails, and business owners are rejoicing, I bet.

  • gamer@lemm.ee
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    1 year ago

    Tips help the company a lot more than the worker. If everyone decides to just be an asshole for a while and stop tipping, the workers being exploited will quit, and companies will be forced to pay actual living wages to attract/retain workers.

    But that’s not going to happen because the social pressure of tipping is just too strong… and I say that as someone who is part of the problem by always leaving a tip :/

  • Cory@lemmy.world
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    1 year ago

    I think wages should be increased and tip if the service is good, not force those employees to live off of only tips.

  • kinther@lemmy.world
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    1 year ago

    I’ve never used GrubHub, DoorDash, or any of those meal delivery services. I know I’m in the minority here, but I just don’t trust people to not mess with my food in between the store and my house.

      • cjsolx@lemmy.world
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        1 year ago

        I used it during the pandemic. I also had the Chase card that gave you free DashPass for a year and it was fantastic. I made a couple orders once that promo was done and quickly determined that it was no longer worth it.

        Shame that it doesn’t look like the financials involved could ever really work except in niche situations. It was nice having food delivered to my doorstep.

  • peanutyam@lemmy.world
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    1 year ago

    We get asked for tips here in Australia where we have a minimum wage and no tipping culture - it’s rubbish because we don’t need to subsidise people’s income at all, but the app doesn’t differentiate countries customs it seems. Uber’s apps are the same always asking for tips despite minimum wage….

    • Hyperi0n@lemmy.film
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      1 year ago

      You’re tipping the driver and not the restaurant. The driver is making gig pay and not minimum wage.

      • bcdfgh@lemm.ee
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        1 year ago

        The expectation though in Australia is that the employer (Uber etc) is paying fair compensation for the services provided so a tip is not necessary.

      • peanutyam@lemmy.world
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        1 year ago

        They are actually paid $25 an hour here in Australia- how is that only “gig money”?

        Again, tipping is not a thing in Australia and should never be expected by drivers who actually choose to do this sort of work….

  • Lucidlethargy@sh.itjust.works
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    1 year ago

    I always tip, but I’m pretty fucking over it from a company perspective. Doordash, Uber, and Grubhub are raking in INSANE profits while they stiff their workers.

    These companies shouldn’t be taking more than 1% or less of every transaction. Instead, they take a WAY larger cut. They do it in the worst possible way, too. There are layers of hidden fees - everything from menu items being secretly increased in price, to fees you don’t see until the final second that they discretely lump (hide) under the sales tax column.

    Fuck these companies.

    • Astroturfed@lemmy.world
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      1 year ago

      So, all the food delivery companies operate at a loss still. They have bloated costs, spend to much to acquire customers, have to overpay/lose money on deliveries. It’s a shit business model. I really don’t get it. The fact is no one wants to pay what it should cost to pay for food delivery. Paying people a wage that makes it worth doing + supporting the corporate info structure just makes food delivery more expensive than people are willing to pay.

      If you’re going to point at the amount of money flowing through these companies, say revenue at least. Door dash had a -7.97% profit margin on their most recent figures. Somehow with billions in revenue they lose money. Maybe they’ll turn it around and be profitable, but I don’t see it happening. It’s a shit market. No one has brand loyalty, low barriers to entry, people only care who delivers the cheapest. No an industry I’d want to invest heavily in. Modern capitalism is all about establishing a brand loyalty and using it to force your competition out of business. Then screwing your customers.

      • KidsTryThisAtHome@lemmy.world
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        1 year ago

        Imagine wanting a tip for doing the bare minimum at your job. I tip mine because I always leave instructions (no doorbell kinda thing). But guess what, you don’t follow simple instructions, you don’t get a tip. Door dash is already paying you to deliver the food, you want me to also pay? If door dash wants people to continue delivering food, it’s got to be worth it for those people. If other Americans are stupid enough to keep perpetuating this well then I guess we deserve whatever’s coming.

        • nik0@lemm.ee
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          1 year ago

          Imagine wanting a tip for doing the bare minimum at your job.

          I guess gas comes free where you’re from.

          • ILoveBeef72@lemmy.world
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            1 year ago

            I know what you’ve s saying, but as someone who has done that kind of work, an optional payment shouldn’t be required to cover something essential for the job. Gas to make the delivery should be covered by whatever payment they will already receive from the delivery. The tip should be something that is nice for the driver to get, and the company that uses their labor should pay them what is required to do that labor.

            • nik0@lemm.ee
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              1 year ago

              You put it in a much better way really now that I really think about it. Thanks

      • Saneless@lemmy.world
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        1 year ago

        Imagine every place you ever went, no one was paid by their “employer” and you had to just pay everyone yourself

        Fucking nightmare

        Pay your employees. Charge me enough so it works out. That’s it. That’s all I want

      • imapuppetlookaway@lemmy.world
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        1 year ago

        Is it about helping out workers any more? Or is about companies - often big, profitable companies - not paying their employees a livable wage and pressuring customers to come to the rescue? At the very least, the situation is so confusing now that it’s impossible to tell whether a tip is a legitimate thing to do, or whether it’s giving in to corporate greed and cynicism.

        Just to clarify, I worked in food service as a tipped employee from age 15 into my late 20s. I totally get it, and I always tip waiters, taxi drivers, and other traditionally-tipped employees. But I don’t know what to do when everybody expects a tip. And when corporate money-lords add their voices to pressure me, it just sounds too cynical.

        • SCB@lemmy.world
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          1 year ago

          Any method of paying workers more necessitates customers paying higher prices. The money is always going to come from the customer

          Restaurants, specifically, have razor-thin margins.

          • Saneless@lemmy.world
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            1 year ago

            You act like we’re not paying higher prices

            My sandwich isn’t 12, it’s 13.50. The drink wasn’t 4 it was 5.

            The higher prices are there but the owner doesn’t get taxed on it