• tudor@lemmy.worldOP
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      2 months ago

      Under EU consumer law, it’s a requirement for the seller to refund you the shipping cost as well, unless you paid for extras like faster delivery. I understand that’s not a thing in the States, though.

      • ook@discuss.tchncs.de
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        2 months ago

        What? I had no idea? So that should be automatic, but I don’t recall this being offered last time I considered a refund for something I paid shipping on. How would one refer to that to have the company accept those terms?

        Edit: wait, you mean just the shipping of how the product got to you? Or also the shipping to send back the product for a refund?

      • Alwaysnownevernotme@lemmy.world
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        2 months ago

        That honestly sucks. Like it’s fine for inter EU shipping but seems like it will result in a lot of products straight up being unavailable in Europe eventually.

  • twinnie@feddit.uk
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    2 months ago

    This is fine by me as it makes comparing prices cheaper when I’m trying to avoid Amazon. I remember once recently I tried to avoid Amazon and found some website where it was a couple of quid cheaper so I went with it. First I had to create an account, then I had to let them save my payment details, then they added tax to the item, then they added delivery, then they added tax on the delivery, then I remember some other arbitrary admin fee or something, and at the end it was nearly twice the price. So I told them to delete my account and I went with Amazon.

    • manxu@piefed.social
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      2 months ago

      I frequently have the impression that kind of behavior is just a front for harvesting data.

    • Vinstaal0@lemmy.world
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      2 months ago

      Living in The Netherlands means I can check out with iDeal (will become Wero) and often even without an account.

      With Amazon I have to check I am on the right store to get actually normal priced shipping (3-5 euro instead of 20-30 euro). If they have something on Amazon.com I can only pay with a creditcard instead of all the normal options other versions of Amazon offer. The only thing Amazon does correct and most other North American stores don’t is add the tax to the price which they are supposed to do.

  • ms.lane@lemmy.world
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    2 months ago

    Depends on how many I’m buying and if shipping is cheaper for multiple items.

    25+25+5 is cheaper than 30+30+0.

  • lurch (he/him)@sh.itjust.works
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    2 months ago

    one of our customers at work has two online shops: one with everything free shipping but higher prices and one with lower prices and shipping extra. both go well. i can’t say their names tho, because he’s afraid people would be angry if they find out it’s basically the same offers in both shops 😄

  • nucleative@lemmy.world
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    2 months ago

    On sites where people tend to sort by low price, keep shipping separate.

    On sites where people buy based on emotion, give free shipping to improve conversion rates and close the deal.

    • boonhet@sopuli.xyz
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      2 months ago

      This is me with car parts. Spend 2 more euros to save 3 in shipping? Welp, I guess I’m getting drained plug washers for my next 4 oil changes…

        • Onomatopoeia@lemmy.cafe
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          2 months ago

          Meh, washers rarely need replacing anyway.

          Grew up in a shop, did tons of oil changes, driven half a dozen cars over a million miles, replaced one or two drain plugs, but never just a washer.

          • boonhet@sopuli.xyz
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            2 months ago

            I mean I either get them both in a kit or just a washer, but after multiple peaks, I’ve learned it’s best to at least replace the washer because probably none of the last 10 owners did.

            Current car’s plug is a 21 or 24 millimeter thread, pretty hard to screw up the plug lol

    • boonhet@sopuli.xyz
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      2 months ago

      Yea, people don’t wanna see the + shipping. Higher price with free shipping sells more.

    • foggy@lemmy.world
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      2 months ago

      If you’re selling an instrument on reverb, absolutely do this. People balk at shipping price concerns. Say you cover it, raise your ask.

      • AndyMFK@lemmy.dbzer0.com
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        2 months ago

        I buy on reverb quite a bit and with expensive music grear I’m suspicious of free shipping. I’d much rather pay for shipping to ensure they actually package and ship it with care.

        With free shipping, if it’s packed like shit I can’t really complain, if I spend $30, on shipping and it’s packed like shit, I’m gonna question it

        • foggy@lemmy.world
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          2 months ago

          Yeah, as a buyer I’d agree.

          But your average buyer is dumb.

          $2500 vintage guitar would not sell

          $2600 vintage guitar shipping included sold within a week.

  • Grandwolf319@sh.itjust.works
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    2 months ago

    It’s a more fair way to compare prices including comparing to buying it in a physical store.

    When you buy something online, they can ship it directly from the warehouse, so they save on shelf space and the shipping to the store.

    • ramjambamalam@lemmy.ca
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      2 months ago

      $5 item, free shipping but it crosses the ocean on the back of the next available sea turtle, and if you have any issues they’ll send you a replacement component and a loose guide on how to desolder the old component and solder the new component.

      • Owl@mander.xyz
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        2 months ago

        But it was worth a try

        Ali is very good for stuff that you can’t really mess up and still get good reviews from unknowing people. Like stickers, cases and such.

    • UnderpantsWeevil@lemmy.world
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      2 months ago

      That’s assuming meme math.

      Practically speaking, I can buy from Amazon for the same or less than a storefront. So if you’re charging me $30 at Target and $25+$5 at Amazon, its still no loss to order off my phone rather than fight the crowd at a Big Box.

      That’s before the time savings of never having to leave my house to shop. For some reason, Lemmyites understand working from home as a cost savings but stumble on shopping from home.

    • Vinstaal0@lemmy.world
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      2 months ago

      In most places the tax is included in the price and often mandatory because nearly every country in the world can figure out a way to do exactly that.