Ticketmaster has given fans of Olivia Dean partial refunds after the British singer condemned ticketing companies for allowing touts to relist tickets for her North American tour at more than 14 times their face value.
After the tour sold out in minutes on 21 November and tickets appeared on resale sites at prices in excess of $1,000, Dean addressed the major ticketing companies on Instagram: “@Ticketmaster @Livenation @AEGPresents you are providing a disgusting service,” she wrote. “The prices at which you’re allowing tickets to be re-sold is vile and completely against our wishes. Live music should be affordable and accessible and we need to find a new way of making that possible. BE BETTER.”
In a statement, Michael Rapino, CEO of Ticketmaster’s parent company Live Nation Entertainment, said: “We share Olivia’s desire to keep live music accessible and ensure fans have the best access to affordable tickets. While we can’t require other marketplaces to honour artists’ resale preferences, we echo Olivia’s call to ‘do better’ and have taken steps to lead by example.”



I’ve never bought from a scalper in my life…yet they still exist and it means I am shut out from many things.
So simple! 🤡
Duh, that’s exactly how pacific resistance works: you intentionally lose something to make a point.
If everyone refused to buy from scalpers, you wouldn’t even able to refuse, because scalpers wouldn’t exist in the first place.
This is dumb. If everyone was happy and friendly we wouldnt need laws. Reselling juat needs to be outlawed. Thats the only solution.
Relying on something that requires everyone. Good luck with that.