I’m an engineer on a team that designs new products and fixes old ones. I’m happy to joke about the advertising & sales departments being the dark side of marketing, but when it comes to creating a product that is useful for our end-users, other facets of marketing are absolutely essential. The ideal, after all, is to have whatever ticket I am working on be traceable back to a customer need.
Heck, the product is pretty niche so even when I am chatting with our service technician about whatever crazy stuff customers are seeing & doing in the field, you could justify calling that marketing. It’s customer information making its way to future design decisions, even if that decision is actually being made by an engineer rather than the Product Manager.
Yeah, it’s a very broad umbrella term.
I’m an engineer on a team that designs new products and fixes old ones. I’m happy to joke about the advertising & sales departments being the dark side of marketing, but when it comes to creating a product that is useful for our end-users, other facets of marketing are absolutely essential. The ideal, after all, is to have whatever ticket I am working on be traceable back to a customer need.
Heck, the product is pretty niche so even when I am chatting with our service technician about whatever crazy stuff customers are seeing & doing in the field, you could justify calling that marketing. It’s customer information making its way to future design decisions, even if that decision is actually being made by an engineer rather than the Product Manager.