I started getting emails (that went straight to spam) about my account having changes made. I haven’t used it in forever and ignored the first one. As soon as they started coming in Chinese I knew it was comprised. I reset the password but could not login because I couldn’t answer (or reset) the security questions, which were now all in Chinese
Called in at 8:50, got a useless run around from the AI gatekeeper, until it apologized at 9:02 that all the real people were off shift and to call back tomorrow.
Fuck Apple.
This is a modern corporation issue, not an Apple issue. Misattributing your frustrations is very on-brand for an Apple customer.
I’m glad you didn’t get to hold a customer support agent hostage 5 minutes before they were going to out
So you’re saying you can’t criticize a corporation for doing something if other corporations are doing it, too?
Insane thing to say when Apple customers are more likely to vehemently defend the corporation than assume they’re in any way at fault. Ya know, like you’re doing now.
I don’t know what kind of disease causes you to read my comment as a defense of Apple, but I hope you get better
It’s really funny that you think I misread your comment while having clearly misread my comment lol
I didn’t say that you were defending apple. I said apple fanboys defend apple by shifting blame away from them so your dig didn’t make sense. And you’re shifting blame away from a single corporation because “well, everyone else is doing it!”
So Apple isn’t contributing to this problem? Because it sounds like an Apple problem to me. Just because other companies are doing it, that doesn’t absolve Apple from their bad behavior.
And if they didn’t want to accept calls at 8:55 pm, they’d have the cutoff be 8:30. As someone who has worked in support quite a lot, sometimes you get a call right before the end of your shift. It sucks, but it’s part of the job.