Every job I’ve had requires proficiency with MS Offiice and computers in general. And every single training class has someone who has clearly lied about that.
At my last job I onboarded all the new folks. Set up accounts, met them first day, held their hand, all that.
It was an office job at a small payroll firm, nothing technical. I could tell within 10 minutes if that person would last.
Hammered that home in a manager’s meeting, after a dozen HR fails for filling the same position.
If they don’t have basic PC skills, they ain’t gonna make it. Testing is hard to figure and arbitrary, I know, but if they can’t work a mouse, they’re not gonna last a week. Age and education didn’t matter. Can they be instructed to open the X: drive, navigate to a folder and open an Excel sheet?
Retention spiked after HR was told to test for basic skills.
Every job I’ve had requires proficiency with MS Offiice and computers in general. And every single training class has someone who has clearly lied about that.
That’s a bingo.
At my last job I onboarded all the new folks. Set up accounts, met them first day, held their hand, all that.
It was an office job at a small payroll firm, nothing technical. I could tell within 10 minutes if that person would last.
Hammered that home in a manager’s meeting, after a dozen HR fails for filling the same position.
If they don’t have basic PC skills, they ain’t gonna make it. Testing is hard to figure and arbitrary, I know, but if they can’t work a mouse, they’re not gonna last a week. Age and education didn’t matter. Can they be instructed to open the X: drive, navigate to a folder and open an Excel sheet?
Retention spiked after HR was told to test for basic skills.