• foggy@lemmy.world
    link
    fedilink
    English
    arrow-up
    70
    ·
    8 months ago

    Not a lawyer, but 99.9999% sure this violates the CFAA. Correct me if I’m wrong? Would t even matter if they included it in EULA or something, ‘no reasonable person…’

    This has class action lawsuit written all over it.

    • just_another_person@lemmy.world
      link
      fedilink
      English
      arrow-up
      24
      ·
      8 months ago

      There will certainly be many lawsuits about it, no doubt. They e shot themselves in the foot for no reason here. What a dumb move.

  • dakial@lemmy.world
    link
    fedilink
    English
    arrow-up
    64
    ·
    8 months ago

    There should be a law that any change of T&C after the purchase of a product gives the customer the option to refuse the terms and get a full refund of that product, no matter how old it is.

    • Nommer@sh.itjust.works
      link
      fedilink
      English
      arrow-up
      9
      ·
      8 months ago

      I have a smart light switch I can’t use anymore because they updated the app to force you to make an account to use it and I refused since it worked fine for the last 3 years without them needing to sell my data.

      • gamermanh@lemmy.dbzer0.com
        link
        fedilink
        English
        arrow-up
        9
        ·
        8 months ago

        If the firmware on the switch hasn’t been updated to not function with old versions of the app why not just snag an old APK and use the old app version?

        At least as long as you own the thing, worth a shot

          • Gestrid@lemmy.ca
            link
            fedilink
            English
            arrow-up
            2
            ·
            edit-2
            8 months ago

            It’s… really not that hard.

            1. Uninstall the new app, download the old app from https://www.apkmirror.com/ (which is basically an archive of most apps downloadable from Google Play).

            2. Use an app like APK signer to change the app’s “signature” so it doesn’t automatically update.

            3. Install it.

            It takes like 10 minutes at most.

            I did exactly this with the Discord app last year when they suddenly changed the app’s entire layout.

              • Gestrid@lemmy.ca
                link
                fedilink
                English
                arrow-up
                3
                ·
                8 months ago

                What I’m talking about was when they changed the Android app to behave more like the iOS app. It was a buggy mess when it first launched. It’s much better now, though. I’ve since updated my app to the current version.

        • Nommer@sh.itjust.works
          link
          fedilink
          English
          arrow-up
          2
          ·
          8 months ago

          I do believe it was. It was a TP Link smart switch and it routinely needed updates or else it wouldn’t work. The app was finicky as hell before and I don’t really care anymore for it since it’s main use was to turn on the bedroom lights automatically. But now I work 2nd shift so the sun is up anyway when I wake up. It works as a normal switch now.

  • gregorum@lemm.ee
    link
    fedilink
    English
    arrow-up
    63
    ·
    edit-2
    8 months ago

    Well, my next tv won’t have a Roku in it. I was just about to buy one, and if anyone here has any advice on a dumb TV with no built-in smart features, I would really appreciate some suggestions. They’re surprisingly difficult to find nowadays. I’m looking for some thing 43 inches or smaller, 4K or 1080, and nothing special. Preferably very cheap.(I’m poor)

      • Teon@kbin.social
        link
        fedilink
        arrow-up
        5
        ·
        8 months ago

        I use my “smart” tv as a monitor to stream. It has never connected to the internet and it does not pester me.

        • Empricorn@feddit.nl
          link
          fedilink
          English
          arrow-up
          4
          ·
          8 months ago

          This is the real answer. If you don’t have any benefit from connecting it to the Internet, don’t. Use a separate device for streaming, if you have to. I guess Apple TV or NVIDIA Shield, or Chromecast? I need to look into the benefits, but I don’t want to support Roku anymore…

    • starman2112@sh.itjust.works
      link
      fedilink
      English
      arrow-up
      25
      arrow-down
      2
      ·
      8 months ago

      Smart TVs are usually sold at a loss because they expect to make the money back through ads, so if you never connect one to the internet in the first place, you get a cheap decent TV and you cost these cockroaches money

    • Ghostalmedia@lemmy.world
      link
      fedilink
      English
      arrow-up
      18
      arrow-down
      1
      ·
      8 months ago

      My setup is a Samsung that doesn’t have WiFi setup. It supports HDMI CEC, as does my game console and streaming box, so I basically never touch the TV remote. It’s effectively a dumb monitor.

      I mostly stream via my Xbox and AppleTV since they’re performant systems.

      • Dnn@lemmy.world
        link
        fedilink
        English
        arrow-up
        8
        ·
        8 months ago

        It’s effectively a dumb monitor.

        I may be old-fashioned but that’s the only thing a TV is supposed to be. You choose how to use it by its periphery.

        • Ghostalmedia@lemmy.world
          link
          fedilink
          English
          arrow-up
          1
          ·
          8 months ago

          I know smart TVs get a lot of shit here, but I get the desire to have one remote, no need to configure a universal remote, and no need to manage inputs.

          Personally, I think HDMI CEC is the best way to simplify remotes and input management, but I can understand why my folks would not even want to think about external devices and would want to buy one rectangle that has all the things in it already, including an app for their cable channels.

          It’s an appealing user experience proposition, but it’s often executed poorly, and creates more e-waste.

      • Wrench@lemmy.world
        link
        fedilink
        English
        arrow-up
        12
        ·
        8 months ago

        My fucking Samsung Refrigerator refused to cool until I paired it to a mobile app. It wasn’t even one of those fancy tablet screen ones. It beeped at me for hours until I had the time to figure out wtf was wrong with it.

        • MasterHound@lemmy.world
          link
          fedilink
          English
          arrow-up
          9
          ·
          8 months ago

          That’s insane. I know it’s a ball ache to move them but I’d have taken that thing right back and gotten a refund.

          • Wrench@lemmy.world
            link
            fedilink
            English
            arrow-up
            2
            ·
            8 months ago

            Yeah, I would have to if I had chosen it, but it was probably the cheapest stainless steel they carried in that size. Landlord replacement when the last fridge crapped out

      • gregorum@lemm.ee
        link
        fedilink
        English
        arrow-up
        2
        arrow-down
        1
        ·
        edit-2
        8 months ago

        How are they with longevity? Like, if they only last 2-3 years, is there a reliable date I can know they’ll die on? That’s good to know.

        Like, a lot of TCLs have a hard 3-year life. It’s good to know what you’re buying.

        • runefehay@kbin.social
          link
          fedilink
          arrow-up
          4
          ·
          8 months ago

          I have a Sceptre tv. I use it as a TV and computer monitor. I don’t remember exactly when I bought it, but it has been at least several years-maybe a decade, and it works great.

          The only issue is I think I damaged the screen slightly a year or two ago while cleaning. Most of the time the damage isn’t visible and is very small, so I don’t worry about it. Well…and I had to replace the remote once as some buttons stopped working properly. Otherwise I have been using it without problem.

      • TheGrandNagus@lemmy.world
        link
        fedilink
        English
        arrow-up
        6
        ·
        8 months ago

        Unfortunately I’ve seen a few recent TVs that constantly pester you to connect it to the internet. TV makers are trying to crush that.

    • taiyang@lemmy.world
      link
      fedilink
      English
      arrow-up
      4
      ·
      8 months ago

      I tried to find one without Smart TV features and they do exist, just not at the mid tier and above and not from any mainline brands. Good news is, at the low tier you might have some luck. I’m personally getting an LG, but I heard WebOS is easy to root so I won’t have those Roku problems.

  • Eezyville@sh.itjust.works
    link
    fedilink
    English
    arrow-up
    61
    ·
    8 months ago

    Shit happened to me yesterday. Pissed me off. Bought this TV years ago and suddenly I can’t use it until I accept their new arbitration shit. I’m building a stream box and disabling the internet on this thing. I’m sick of ads anyway.

  • dynamojoe@lemmy.world
    link
    fedilink
    English
    arrow-up
    49
    ·
    8 months ago

    My kid consented. I think. Can she make binding contracts that she doesn’t tell me about because she’s looking for Blues Clues, or am I responsible for every OK she checks when I’m not present?

  • PorkSoda@lemmy.world
    link
    fedilink
    English
    arrow-up
    43
    ·
    8 months ago

    So legally speaking, what happens if it was my 8 year old son, who clicks buttons with no regard for human life, that agreed to this BS TOS? How is that legally binding?

    • roofuskit@lemmy.world
      link
      fedilink
      English
      arrow-up
      15
      ·
      8 months ago

      Yeah, this is really dumb. There’s no way they can prove the owner clicked on it and they can’t hold anyone else to the terms.

    • Cyclist@lemmy.world
      link
      fedilink
      English
      arrow-up
      15
      arrow-down
      1
      ·
      8 months ago

      It isn’t, an 8 year old can’t be held to a contract like this. IANAL.

    • SidewaysHighways@lemmy.world
      link
      fedilink
      English
      arrow-up
      10
      ·
      8 months ago

      Yeah our special needs child didn’t have much to say about the new terms. He probably didn’t read the whole thing though

      • Ben Hur Horse Race@lemm.ee
        link
        fedilink
        English
        arrow-up
        5
        ·
        8 months ago

        did you ASK him if he read the entire thing?

        NO- you just assumed he didn’t. He’s probably up in his bedroom thinking about them terms right now

  • Grass@sh.itjust.works
    link
    fedilink
    English
    arrow-up
    43
    ·
    8 months ago

    When are the users taking them to court. These guys aren’t Nintendo so I expect them to have to fuck themselves.

  • Rentlar@lemmy.ca
    link
    fedilink
    English
    arrow-up
    42
    ·
    8 months ago

    I have no idea how US contract law works. Even if you agree to something that says “we can alter the deal at any time”, when a change happens to the deal, don’t both sides have to benefit, rather than “agree to this change so that you can keep the same thing you had before”?

    • Cort@lemmy.world
      link
      fedilink
      English
      arrow-up
      23
      ·
      8 months ago

      But don’t you see, the consumer surely benefits. After agreeing they get to continue using their tv under our new and wonderful terms of service. /s

    • KumaLumaJuma@feddit.uk
      link
      fedilink
      English
      arrow-up
      7
      ·
      8 months ago

      Hadn’t actually thought about this but it’s a good point, they are varying the T&Cs with no consideration here.

  • rizoid@lemmy.dbzer0.com
    link
    fedilink
    English
    arrow-up
    34
    ·
    8 months ago

    My in-laws have all Roku tvs. I had to go over and “fix” the TV’s for them cause they didn’t understand what the hell this was. I straight up just gave them my modded Nvidia shields and bought myself some more. Fuck that shit. We need a better open source tv like interface. I’ve used plasma big screen but it’s not ready for normal people with not Linux but fixing experience.

    • nxdefiant@startrek.website
      link
      fedilink
      English
      arrow-up
      2
      arrow-down
      35
      ·
      8 months ago

      Dude it’s a terms of service update, it’s not like watching ads on a subscription you already pay for.

      • TheWinged7@lemm.ee
        link
        fedilink
        English
        arrow-up
        20
        ·
        8 months ago

        The terms of service update made you sign away your rights to sue the company if they refused to honour the warranty, that’s what people are upset about

        • nxdefiant@startrek.website
          link
          fedilink
          English
          arrow-up
          5
          arrow-down
          22
          ·
          edit-2
          8 months ago

          I know, I read it, and those words mean absolutely nothing. You and I will never be affected by it. It’s like a random passerby waving sage at you and telling you they’ve disturbed your aura.

          I promise you practically every TOS you’ve ever blindly clicked through said something very similar.

          • Icalasari@lemmy.world
            link
            fedilink
            English
            arrow-up
            8
            arrow-down
            3
            ·
            8 months ago

            You are downvoted, but you are right that at least some do this

            ToS are generally not binding as it’s not expected for the average person to actually read through the dense language. There is precedent for this

  • Teknikal@lemm.ee
    link
    fedilink
    English
    arrow-up
    14
    ·
    8 months ago

    Between this and Amazon’s recent nonsense with Firetv I think next time I’ll just buy a generic Android box or something, maybe even a mini PC.

    • Riven@lemmy.dbzer0.com
      link
      fedilink
      English
      arrow-up
      8
      ·
      8 months ago

      I spend the last couple weeks looking Into modded boxes and anti ad options and I came to the conclusion that a mini pc with wireless keyboard and mouse is the way to go. No special nonsense required. It’s super easy to just find whatever I wanna watch online for free anyways and I don’t need any special program or knowledge.

      Now my next issue is between finding a dumb TV or a solid affordable projector. I mostly use the TV for movie nights anyways, I game on my pc and watch most stuff on my pc too.

      • Teknikal@lemm.ee
        link
        fedilink
        English
        arrow-up
        2
        ·
        8 months ago

        Yeah I’m leaning that direction but I’m also quite attracted to whatever the newest raspberry pi can do.

        Mini PC might be easier but yeah I think either way a sbc will be my choice whether it’s a Ryzen sbc or something else like a raspberry pi I’m honestly not sure.

        Can state for a fact it won’t be any amazon or roku device but that’s about all.

      • Solemn@lemmy.dbzer0.com
        link
        fedilink
        English
        arrow-up
        2
        ·
        8 months ago

        The main problem with a mini PC is a lot of streaming services won’t serve you 4k content. Not an issue if you get your content from other sources though.

  • PlatDrone@lemmy.world
    link
    fedilink
    English
    arrow-up
    9
    arrow-down
    1
    ·
    8 months ago

    Glad I never connected mine to the internet, I find the interface too laggy and clunky to use the built in streaming apps anyway. It shall remain offline until it dies which is hopefully a long way off.

  • AutoTL;DR@lemmings.worldB
    link
    fedilink
    English
    arrow-up
    7
    ·
    8 months ago

    This is the best summary I could come up with:


    Roku users around the country turned on their TVs this week to find an unpleasant surprise: The company required them to consent to new dispute resolution terms in order to access their device.

    The terms, of course, include a forced arbitration agreement that prevents the user from suing or taking part in lawsuits against Roku.

    This requires anyone with legal complaints to take them to Roku lawyers first, who will conduct a “Meet-and-Confer” call and then “make a fair, fact-based offer of resolution” that will no doubt be generous and thoughtful.

    I try to opt out of these when I can, and after reading the terms (to which, of course, by “continuing to use” my TV, I had already agreed), I found that you could only do so by mailing a written notice to their lawyers — something I fully intended to do today.

    Though in retrospect, I — and literally every single user of your company’s services — would have preferred a straightforward electronic opt-out instead of this dishonest ploy to increase friction and further coerce adoption of these terms.

    Don’t delay; otherwise, when people sue them over how they held devices hostage in order to coerce them into consumer-hostile dispute resolution terms, you won’t be able to join in on the fun.


    The original article contains 849 words, the summary contains 214 words. Saved 75%. I’m a bot and I’m open source!