In the grand scheme of things, the customer may have slightly more pull than the cashier ringing up their order, but it’s the CEO and the board of directors that control the narrative. That’s why we’re getting bigger and less fuel efficient vehicles, bigger and more fattening meal portions in restaurants, and bigger less affordable houses.
As a German I had a good loud laugh about that.
Basically anyone living in a country older than about 150 years, has to deal with 17th century housing stock. My house wasn’t originally constructed with indoor plumbing, that was added later. And not well may I add.
Sorry I mean the whole idea of the customer is always right . You mostly have shitty treatment here.