It seems like it should be sort of a priority for the fediverse to create a high quality alternative to Facebook, which is one of the largest platforms out there, and probably what a lot of people think of when they think of “social media”, and yet, the marketing and overall adoption of Friendica is simply abysmal, to put it bluntly.

Issue 1: The super bland and basic on-boarding.

When you visit the main website for friendica, you are greeted with “friendica: a decentralized social media network” followed by a “try it” button. Then when you scroll down, there is basic black text on a white background, explaining things like decentralization, privacy, and interoperability. Do you think that this sort of intro is really going to draw people in? It gives off the vibe of “it is your birthday”, a la dwight from the office.

If you click on the “try it” button, you get scrolled to a part of the site that says “Try Friendica” with two sentences that basically say “this website is really complex overall, but don’t worry, you can click another button below to browse a list of servers (yes, servers, we are not explaining what that means, just click the button)”. The actual server list has a single filter option, language, and if you filter by english, the top server right now is a furry server. If any normie has somehow managed to get this far, they are sure to nope the fuck out at this point.

Assuming you do manage to get past this point, the actual sign up form has way too much information for the average person. The first field is “openID”. I’m sure that’s useful for those who use it, but why is it the first field? There is also a check box to be added to the public directory, which is checked no by default. What does this mean? It is certainly not explained here. You’re not asking for a password? Why not? Oh, because you are making a random password for me I have to copy and paste and then save or change. That’s not inconvenient at all. Yet another step of friction for me.

Compare this on-boarding process to other sites on the fediverse. Mastodon has a catchy and succinct explainer on why their site is worth joining followed by a “join mastodon.social” button, or a “pick another server” button. If you go to the servers button, you get several different filtering options, region, interest, sign up process, legal structure, and very notably, a disclaimer that all of these servers have signed a safety agreement. Upon signing up, you first agree to some terms of service, which is very reassuring for those looking for a safe and welcoming platform, followed by entering username, e-mail, password and date of birth. All very straight forward. Lemmy is similarly streamlined and polished, and you don’t even need an e-mail to sign up for some servers. Super easy and convenient.

Issue 2: Terrible mascot.

Mastodon has their mastodon carrying a knapsack. Lemmy has the lemming face. Pixelfed has a cute red panda. Friendica has…some kind of demented looking rabbit with bugged out eyes? Seriously, what the hell is this?

Issue 3: Super basic blog style website.

As alluded to in issue 1, the website is super basic, with almost no polish to it. It looks like someone made it on wordpress. The home page does have some clip art type images and background stuff thrown in here and there, but outside of that, it looks very unprofessional. Again, comparing to sites like Mastodon and Lemmy, which have much more polished and professional looking web design. The clearly put time into making sure new users get a good impression. Friendica puts almost no effort whatsoever.

So these three issues, just from an outsiders glance, are in my opinion some of the biggest things holding back what could potentially be one of the most used sites on the fediverse, at least on the marketing side of things. I do not know how the overall team behind the site is structured, but suffice to say, it needs work.

  • Remy Rose@piefed.social
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    24 days ago

    While i definitely agree, none of this is a deal breaker for me. What is a deal breaker is this: I am on my third Friendica account now because the first 2 instances both started struggling and then collapsed. The one I’m on now is suddenly running very slow, just like the first 2 before the end. It seems to me like maybe they’re kinda hard to run?

    • korendian@lemmy.worldOP
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      24 days ago

      You’re the third person I’ve heard this from. Seems marketing is not the only issue.

    • dil@lemmy.zip
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      24 days ago

      Idk if it was friendica or lemmy but the space filled up hella fast, friendica needed constant restarts like once a week, ideally daily, or it lagged and you couldn’t login or do anything. Was Hosting both, but noped out.

  • PostiveNoise@kbin.melroy.org
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    24 days ago

    I assume the root problem is a near complete lack of money to make Friendica polished, or user friendly, or full of great features, or well-known. If it’s a tiny team who may have other jobs, then it’s hard to imagine it getting better.

    • korendian@lemmy.worldOP
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      24 days ago

      True, but then why have Mastodon and Lemmy been able to make it work? I’m not sure about Lemmy, but I know Mastodon is a non-profit that has a paid development staff. What is stopping friending from following a similar model? Do they just not care enough about it to try to pursue it full time? I do know there are grants and different types of funding structures for fediverse projects, but I do see how funds can be a limiting factor. For me, it seems more of a matter of passion and dedication. I could be wrong about that though.

      • scytale@lemmy.zip
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        24 days ago

        I think it’s simply because more people use mastodon and lemmy, so there’s more incentive to work on them, and there are a lot more contributors to development.

      • InformaPirata@lemmy.world
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        21 days ago

        Mastodon is a modest, minimal and deliberately limited social network, managed by a staff that doesn’t care about the Activitypub standard and compatibility with other software in the Fediverse; Lemmy is not a social network (users can’t “follow” other users) and this allows it to be a bit lighter to manage, as it doesn’t have to take into account the network it would create between all the nodes.

        Friendica on the other hand is a masterpiece of interoperability (it was born to manage different protocols: Activitypub, DFRN, diaspora*, RSS, OSStatus; it has connectors for Bluesky and Tumblr and provided connectors for Facebook and Twitter) and integration (it manages practically all Activitypub objects except polls); it manages groups better than any software that isn’t Reddit-like and has its own APIs, while integrating Mastodon’s APIs (and the Raccoon for Friendica app has improved the interface a lot also thanks to the inspiration of the Lemmy app); allows for advanced features and automation directly from its interface.

        Unfortunately, the graphic design is outdated, the ergonomics are anything but friendly (my favorite slogan is “Friendica is not friendly…”), and the queries are a fucking problem, but we are talking about something that has no equal in the Fediverse, and never will unless Bonfire manages to emerge from its current chrysalis of an autoerotic concept.

        However, you can’t compare the complexity of Friendica to systems like Mastodon or Lemmy.

  • Lumisal@lemmy.world
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    23 days ago

    Sounds like they’re lacking UI, UX people on their team, along with someone good at marketing, and money overall.

    I could help with marketing and fundraising, but at the very least the UI and branding would have to be fixed first. I guess if the team was contacted if they’d like a person to fix up the onboarding process and an artist to help make a new mascot I know one who would do it. Actually what would be better would be 2 mascots, to go with the whole “making friends” motif.

    Sign up definitely needs to be by interest after going through language, since you’re right that the first option would totally nope most people out.

  • viral.vegabond@piefed.social
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    24 days ago

    I tend to agree. I think that even though it might seem a little harsh, it’s also pretty important to be brutally honest and realistic about things like this. Maybe consider sending this feedback to the developers (in a constructive way, of course).

    edit:
    I wanted to add that I think the name ‘Friendica’ is a really good one, and I like what they have going on. I have heard good things about it in general, despite the dated design/style elements.

    • korendian@lemmy.worldOP
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      24 days ago

      Totally, the name and overall functionality is decent, and I actually do enjoy using it once I figure out how. It just needs a bit of a face lift and overall marketing rework.

  • Soapbox@lemmy.zip
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    22 days ago

    My complaint about Friendica is that it just doesn’t actually seem to do the part of Facebook that I actually want. At least not very well. I don’t want to see news, current events, memes and crap in that feed. I want to see posts and pictures from IRL friends, life updates, event organization, interest groups, etc. With privacy settings so only actual friends you want see the posts.

    In its current state Friendica seems to just be a skin over mastodon, with some alpha stage friend features.

    • korendian@lemmy.worldOP
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      22 days ago

      I do agree with that assessment. I feel like it almost just needs to be rebuilt from the ground up, with that specific focus in mind. A new site all together might be the best way to go.

    • korendian@lemmy.worldOP
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      23 days ago

      I am not a programmer or web developer. This post is meant as a contribution to those that are capable. If there is some user feedback forum more appropriate, I would be happy to contribute there. I apologize for not being able to contribute more. I will work on my programming skills and see if I am able to help in a more concrete way.

      • catloaf@lemm.ee
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        23 days ago

        Yes, there’s always time to learn, and code contributions are by far the most valuable!

  • daniskarma@lemmy.dbzer0.com
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    23 days ago

    I stopped using facebook years before fediverse even existed.

    I think the facebook public is not the same as the fediverse public.

    The most developed fediverse apps are the ones that clone sites that the geeks used to roam, like twitter and reddit.

    When people develope something like this, usually is because themselves want to use it. I would assume that, like me, not many people want to use a facebook-like site.

    • korendian@lemmy.worldOP
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      23 days ago

      Maybe not within the “geek” world, but Facebook is one of if not the largest social media platform out there. So I am not sure it’s quite accurate to say “not many people” want to use a site like that. I know for a fact a lot of my friends would join one of an alternative existed.

      • Bo7a@lemmy.ca
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        23 days ago

        The growth mindset that is intrinsic in questions and comments like this is counterproductive to the goals of the fediverse in my opinion.

        The goal of federated services is not to be the biggest anything in the world. But instead to give places for people who actually care about the quality of The contents they interact with and that it was created by humans.

        If that means that this part of the grand scheme of media stays small… So be it.

        • korendian@lemmy.worldOP
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          22 days ago

          I don’t really care about the size overall. What I care about is whether my friends are on it or not. That’s why Facebook is great, because you can literally find anyone and everyone (for the most part). Looking for that person you knew back in high school, or a cousin? They are likely on there. Want to find musicians? There are lots of groups in your area that people go to very often to find other musicians. Want to find people to play D&D? Join a d&d meetup group for your area.

          Nothing about a federated site precludes any of that from being possible. It may make it somewhat more tricky, since searching between instances can be a bit wonky, but it is very doable. I think the fact that different instances can connect between each other makes things seem bigger than they actually are. You can be on a one person instance, but still be able to connect with everyone else on the entire fediverse. So overall, size is generally irrelevant, other than building a network effect, which I think is very important for any social media site to succeed.