Even their hardware is suffering.
I moved to a knockoff trackball (Nulea) that’s considerably better so far, simply because I went through two trackballs in three years.
Yeah, I used to have a pair of logitech G35 headphones and they were the best headphones I’ve ever had. When they eventually broke I replaced them with the newer G635 and they’re so much worse. I can’t even use the buttons on them because they don’t send any keycode at all before being initialized by the software which is windows only
Was it the switches on the right/left mouse button? That’s usually my failure point.
Mouse wheel on one, power failure on the other. The second one my cats kept knocking to the floor so I can’t really blame Logitech on that one but with the Nulea one it really hit home that Logitech doesn’t refine their designs any longer.
With my G604, the rubber sheet on top of the mouse comes loose after 2 years or so. Started again yesterday. Once it starts to disintegrate, I’ll just leave Logitech behind for good.
I have personally RMAed 3 mouses for double click issues and replaced the switches in my current mouse. Hardware is bad.
Yep, they have a problem with the micro-switches. I’ve RMAed 2 of them for the same reason. I replaced a 3rd with some no-name Chinese mouse before it could fail on me.
Jumping on the Logitech hardware trashing. Bought two G613 keyboards in the past couple years. Each one failed shortly after the 1 year warranty period. Both had the same double pressing chatter issue. I’ve been avoiding their mice for a while due to double clicking problems.
Headphones are absolute trash and die constantly. But their MX Master series? I couldn’t be happier if I tried. Absolute top of the line. Gaming keyboards look the same cheap trash as others, so I wouldn’t wanna try em anyway.
I wouldn’t game fast game with the MX Master, but for productivity work, this is one of the best mouse i’ve used. My hand never gets tired.
Oh yeah, they are heavy.
Sounds like you too got your keyboard wet. I cleaned my G13 Orion once with liquids and practically destroyed it. G502 Hero is top class esp when taking price into consideration.
I’ve owned a G500s G502 and 2 G502 hero in the past 10 years and just got a 502 Hero Lightspeed. God I love it
All are still working
Ah I’m facing the double-typing on mine now as well. Though I’ve convinced myself to turn it into a personal project instead. I want to design a replacement PCB for G613 with MX switches.
My right-out-of-warranty Logitech M590 mouse lost its pairing to its USB-receiver upon booting up Windows after using the mouse in Linux for weeks out-of-warranty. I bought another one, and that too did the same the first time I booted up Windows after the warranty had expired.
Finally I searched the issue, and it’s normal. I had to install a non-default Logitech software in Windows and re-pair the apparently broken mice to their receivers. Both mice work again, except the older one’s left button is acting up a bit.
A non-asshole company would have notified me “Your mouse receiver needs an update that requires re-pairing the connection manually. Do you want to continue the update?”. And why the hell would a mouse receiver need an update when the warranty ends?
Obviously the purpose is to make the mouse appear broken with plausible deniability and bluff the customer into buying a new mouse.
This is known as programmed obsolescence.
I’ve been using many low to mid tier Logitech mice without your issue, multiple years. I currently have 2 different ones m705 & g903 lightspeed and they have been fine for 3-4 years
which is insane; mice have mechanical parts! they physically wear out!
Technically this is true. Practically my intellimouse 1.0, and sidewinder x8 still work perfectly.
ive had Logitech mice wear out, though not from office use.
Yeah logitech I can see.
I literally only use hardware saved profiles to avoid loading their shitty software 24/7
Wish that was an option on the Mx ergo
https://github.com/PixlOne/logiops
this works way better than the official thing.
Their “Onboard memory manager” software for their mouses is actually pretty good. It’s only 10MB in size and doesn’t require any installation. The only downside is that I had to “enable” the onboard memory of my mouse by first installing their usual crap software.
I’ve never understood that. What’s the benefit? Is it for switching between multiple computers and not losing your settings?
Yes. And I think some high end mouses can store multiple preset settings in memory to switch on the fly without requiring any software. Moreover, there are some scenarios in which you can’t install any software, in an office-issued computer or in a eSports tournament computer.
Disco. Thanks for clarifying.
I too had to resort to that.
Every Logitech mouse I’ve owned has failed mechanically.
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Seems like they either have inconsistent quality or it went down over time. My 6-7 years old g502 is from a mechanical standpoint in perfect shape, I’ve just worn out the rubber sides and had to replace its feet once. I’d even say it’s seeing fairly heavy use considering I use it for both work and gaming.
The volume of Deathadder mice my brothers, I and our friends went through when younger due to double clicks and scroll wheel issues was absurd.
I’ve had my Superlight since their release, used every day for work and many nights gaming. No issues so far.
I wrote them off after the middle click button failed on me on two separate Logitech mice (a G502 and G602). I’ve had better luck with cheap generic chinese gaming mice, so that’s what I use now.
Ugh, my 602 middle click is starting to go out at work. I have a 604 at home and it’s just not the same
Are there any hardware manufacturers who write good software?
It depends what you call good, but Apple software is usually good, if you agree with their overall approach and philosophy of walled garden.
People always say this but I find their software really annoying to use.
Which is their philosophy that you have problems with.
The Apple mouse is one of the most infuriating pieces of technology I have ever used.
You’re referring to hardware here.
In terms of hardware: The Apple trackpad is fucking amazing. The Apple Magic Mouse is just fucked.
I haven’t used any Logitech gear in a few years, so things may have changed, but after running iCUE…Logitech can’t possibly be that bad, right?
Logitech’s software is at least better than Razer’s. Although it’s not a high bar.
Razer angers me. I have a keyboard i bought in 2013 that has features like programmable keys and macros locked behind an online service i refuse to sign up for. Ridiculous. I don’t get to use the things i bought it for. To its credit it though the hardware is solid, and my keyboard refuses to die so i still have it, the perfectly working and unworn keycaps mocking my cheap nature who refuses to spend money when my current keyboard works.
At this rate ill have to gift it to my nephew when he gets old enough for me to finally have an excuse to get a new one. Goddamnit Razer
iCUE would stop my webpages from loading for the longest time, and i had no idea why. I tried so many other things and never even considered iCUE to be the culprit of my extremely slow web surfing.
it wasn’t until a friend suggested I delete iCUE that my computer began running like brand new… it was literally a night and day experience. there’s no point to my story, other than echoing how horrible iCUE is
VKB. Their configuration software is intimidating at first glance (and you better RTFM!), but it’s super powerful and allows you to change and tune absolutely everything. Plus the settings are stored in the device so you only need to run the configurator when you want to change something. This is what you get when engineers run the company, not marketing, and they respect the end user’s intelligence.
Logitech hardware used to be good, but even that’s gone to shit. Got tired of their awful mechanical mice switches failing and switched to a Razer mouse with optical switches, no regrets.
Razer might actually fit better in this meme.
Has razer hardware gotten better? I stopped buying after 2 of their mice stopped working just after the warranty expired.
Razer hardware is pretty good, but the death adder definitely has a shelf life. The scroll wheel goes soft and the click switches go bad but that’s fixable.
The software is hot steaming dogshit. No other description fits. It’ll work fine for a few months or a year but then it starts crashing regularly for no reason. I tried a firmware update on my black widow 2012 and it bricked it. While searching for help, I discovered it was A KNOWN ISSUE THAT HADN’T BEEN FIXED IN 2 YEARS. They jerked me around about the warranty and I raised enough hell that they RMAd it with a newer black widow. I bought the 2012 edition purposely because it was blue and the new one was green so I was miffed about that, but it’s held up and is still my current emergency backup keyboard. It can deal with generic drivers though. Synapse will never touch my pc while I’m alive and I’m never giving razer another cent.
Not sure recently, had the same issue and busted 2 deathadders within 12 months of purchase. The clicker had a little stem to push the switch which cracked off. Ended up getting a zowie next and haven’t had any issues.
OG razer deathadders lasted forever had one and it never failed me, I made an investment to get the deathadder v3 pro and I love the thing, I’m hopping it lasts as long.
I am really enjoying my naga pro have had no issues with it.
Both suck.
Had TWO G413 keyboard where the E-key just stopped registering keypresses sometimes. Third one got the same issue on left ctrl… returned and got a custom keyboard lmao.
I also had a G Pro X Superlight whatever and it took only 4 months to develop double clicking and super weird tracking issues like stuttery cursor movement and sometimes just stopping to work unless I restarted or re-plugged the mouse. Recently got a Lamzu Thorn. Easily the best mouse I have ever had, can recommend over Logitech’s garbage
you didnt consider swapping out the g pro superlight pcb to a hotswap board? the mouse is popular enough that the pcb actually exists in the aftermarket for it.
nah I had still warranty left, just sold the one I got back from RMA. Done govong Logitech my moneyy, I got a much better mouse now :)
I’ve been reporting this bug for years.
Still not fixed. I’ve made several support reps try this and had their mice lose the ability to left click or leave g-shift mode, as I’ve walked them through duplicating the issue, and yet.
Nah bro. This is Corsair.
I literally got rid of a fucking awesome Corsair mouse because the software was such utter dogshit. It would straight up crash during games. And my wife had exactly the same problems on her PC, so it wasn’t anything unique to my set up. My mouse was wireless, hers was wired, both absolutely sucked. The hardware was great, but the software absolutely ruined them.
Logitech software is fine. Not perfect, but it absolutely does the job.
I know some of their hardware also sucks for the people saying that. I’ve had a share of crappy logitech stuff that kind of pissed me off. But, I love my MX master 3. I use it for work, it is so fun to wind your finger up and scroll downward on whatever long winded scroll able item you may happen upon. I had it for 2.5 years, it’s still trucking, I feel like I only charged it 4 times. It’s truly awesome.
I mostly love mine.
I hate that I had to get IT to download special logitech software to my workstation so I could make the horizontal scroll not be backwards.
I have an older G503 mouse that’s still going really strong. Unfortunately I also have a newer G503 mouse and it has the notorious double-clicking with a single click bug. It died within just a few months, it also had shittier components like the non-braided cable.
I’ve switched over to Corsair which is a little better but I miss the super smooth free-spinny scroll wheel that are on the Logitech mice.