• fubo@lemmy.world
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    1 year ago

    What baffles me about this whole situation is McDonald’s (corporate) role in perpetuating it. It doesn’t make sense as a way to squeeze money from the franchises, because the extracted rents¹ don’t go to corporate; it goes to Taylor. It’s a loss to the franchisee, and no benefit to McDonald’s central.

    This smells of graft. Someone at McDonald’s corporate is getting paid off illicitly.


    ¹ In the political-economy sense of “rent”, not the one that means “lease payment”.

    • AllonzeeLV@lemmy.world
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      1 year ago

      Someone at McDonald’s corporate is getting paid off illicitly.

      By the values of Corpmurica, that executive is just acting out of rational self-interest.

      Isn’t our society in favor of fucking over anyone we can for individual profit? Isn’t that what we’re taught by example to do, lest we be considered an un-American commie?

      You can bribe our politicians legally with infinite sums of money to PACs since Citizens United, you think anyone gives a shit about bribing a McDonald’s executive?

      • fubo@lemmy.world
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        1 year ago

        Huh? By the rules and values of Corporate America, breaching your employer’s trust by taking kickbacks from a contractor would be solidly against the rules.

        My suspicion is that McDonald’s corporate is not making as much money as it could be, because franchisees are paying Taylor for fake repairs instead of buying more shitty ice cream mix from corporate.

        This is not a matter of Good vs Evil. It’s one Lawful Evil group getting ripped off by another.

        • AllonzeeLV@lemmy.world
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          1 year ago

          breaching your employer’s trust

          Oh yes, harumph I say! Multinational corporations are as honorable as they are trustworthy, and demand that very same honor and integrity from their executive team in their scrupulous business practices, I say!

          Honestly though, do you think sociopathic multinationals like McDonald’s have a leg to stand on expecting not to attract people that reflect their lack of values? Garbage attracts garbage. Unrepentant Garbage deserves to suffer garbage.

        • afraid_of_zombies@lemmy.world
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          1 year ago

          I don’t claim to have a solution but one thing that has always bugged me about this. When I award contracts or buy pretty much anything I can’t take a bribe of money, but I can take a bribe of effort. It is acceptable for me (I did have this conversation more than once) to straight off tell a salesperson I can go higher on price if they agree to keep prices constant so I don’t have to constantly look at them. Or if they agree to do some other time saving measure.

          • Aloha_Alaska@lemmy.world
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            1 year ago

            I upvoted you because I don’t award contracts, so I have no idea if that’s common practice but I hope your comment gets some visibility and discussion. It’s quite interesting to think about the value of our time or effort and how maximizing those isn’t a bribe, it’s just common sense.

            • afraid_of_zombies@lemmy.world
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              1 year ago

              Your boss asks you to go to the store to buy something, I don’t know a flashlight. You can go to the store that is further away and get a lower price of the store very close and pay more.

              For some reason this is different than if a flashlight sales person offereded you money to buy their flashlight.

              Bribes of time are fine bribes of money aren’t.

    • TWeaK@lemm.ee
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      1 year ago

      Executives who run McDonalds likely also own shares in Taylor. Just like they have a financial interest in paper straws.

    • nous@programming.dev
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      1 year ago

      There is also no loss for McDonald’s central, but they have a old and close business relationship with Taylor that they seem to care about more than their own franchise owners.

      • Corkyskog@sh.itjust.works
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        1 year ago

        It hurts the brand immeasurably, how is that not a loss? Not only does it annoy customers, it causes them to go to other franchises instead. That decreases the value of their franchise, which directly hurts the company.

        Long trip, daughter wants an ice cream, I am hungry, pull off the highway and go towards McDonald’s, then remember their ice cream machine is probably broken so I go to Wendy’s instead. Realize they are running their biggie bag promotion and get like 2 meals worth of food and an Ice cream for like 7 bucks… Why would I go to McDonald’s again for fast food if I have the option?

        • Alto@kbin.social
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          1 year ago

          I honestly don’t understand how they’re still around when places like Wendy’s exist. Their prices have skyrocketed and the food is mediocre of im being incredibly generous.

      • techt@lemmy.world
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        1 year ago

        graft [ graft, grahft ]

        1. the acquisition of money, gain, or advantage by dishonest, unfair, or illegal means, especially through the abuse of one’s position or influence in politics, business, etc.

        2. a particular instance, method, or means of thus acquiring gain or advantage.

        Well I’ll be. TIL!

      • zeppo@lemmy.world
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        1 year ago

        No, graft is used as a term for things like police demanding weekly payments in exchange for protection, acting like a local gang or mafia, or politicians soliciting bribes. It’s when anyone in an official position abuses their authority in such a way.

  • krayj@sh.itjust.works
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    1 year ago

    There’s already a link to the vid talking about the utter bullshit and corruption surrounding the McD’s ice cream machines posted in this thread, but here’s a resource I haven’t seen posted yet: an online tracker to find out if your local McD’s ice cream machine is working or broken right now.

    https://mcbroken.com/

    (love the domain name)

    • Aatube@kbin.social
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      1 year ago

      I swear that site makes green dots smaller until they disappear when you zoom out. Still pretty cool though, our nearest McDonalds has a broken ice cream machine

      • krayj@sh.itjust.works
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        1 year ago

        What I don’t know is whether the UK has to comply with the same BS exclusive service contracts for their ice cream machines as the US does, or if it’s a similar arrangement only with different companies and manufacturers.

        The McD closest to my house is almost always unable to sell ice cream products - it’s down more often that it’s working.

      • krayj@sh.itjust.works
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        1 year ago

        They reverse engineered the ordering API (that the app uses) and try to add a McSundae to an online order. If the ice cream machine is broken, it won’t let you add that item to an order for the specific location. If the McSundae machine is working, it will let you add that item to the order for the designated location.

        It updates each location every 30 minutes, so is very up to date.

        More details about it here: https://hypebeast.com/2020/10/mcbroken-site-mcdonalds-ice-cream-machines-working-tracker-info

      • Fushuan [he/him]@lemm.ee
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        1 year ago

        If its the one I know, it sends an online ice cream request through the API, and then cancels the successful ones before they reach the stores. The unsuccessful ones are broken machines, essentially.

      • nathanielcwm@lemmy.world
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        1 year ago

        iirc it used to get it through a reverse engineering of the McDonald’s app api. Not sure about now tho

  • Sanctus@lemmy.world
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    1 year ago

    Hey, kids! Do you want to play a game? Its called “Everyone In Any Position of Power is Corrupt!”

  • tesfabpel@lemmy.world
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    1 year ago

    BTW, fixing broken machines’ software (printers) was how Richard Stallman got so frustrated to invent the GPL license…

    • Asymptote@lemmy.dbzer0.com
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      1 year ago

      Imagine being the guy who wrote so buggy software that you inadvertently saddled the entire world with rms

  • atticus88th@lemmy.world
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    1 year ago

    The Superior Court of Alameda County is charging roughly $1 per page to get legal filings. To download the entirety of the court proceedings to date, the court wants $2,999.

    Alright, fuck it! Lets build our own soft serve ice cream machines… with blackjack and hookers.

    • DMmeYourNudes@lemmy.world
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      1 year ago

      Okay, and then you get fined for violating your franchise contract that requires you use these machines.

      • over_clox@lemmy.world
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        1 year ago

        Then we’ll create our own franchise. We’ll call it FuttBuckers, or something like that…

  • wick@lemm.ee
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    1 year ago

    Pretty sure they explicitly do not want legislators to think they will “hack” them. Is this article shillin’ for Taylor?

  • db2@sopuli.xyz
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    1 year ago

    As a result of these shenanigans by Taylor and on their behalf McDonald’s itself I haven’t considered McDonald’s a viable place to go for any kind of ice cream or ice cream-adjacent thing for many years, whereas this was once not the case. I know I’m not the only one either.

    • Flying Squid@lemmy.worldOP
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      1 year ago

      We are lucky enough to have a drive-through Baskin Robbins in this town. So my convenient ice cream choices are quite nice. But it must suck if your only option for ice cream is broken.

      • eric@lemmy.world
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        1 year ago

        Wow, I really don’t envy your options. I’d prefer pretty much any ice cream chain over BR.

        • Flying Squid@lemmy.worldOP
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          1 year ago

          It’s not the best ice cream, but between that and McDonalds when you don’t want to get out of your car, I’ll pick the one with more flavor options.

          We do have one other ice cream place. It’s inside the lobby of a gun range. I’m not kidding.

          They also had a bullshit private ‘mask-free school’ going on during the height of COVID, so fuck them.

    • Derproid@lemm.ee
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      1 year ago

      I just stopped considering McDonalds a place that serves ice cream. The menu item just doesn’t exist there in my mind.

      • Corkyskog@sh.itjust.works
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        1 year ago

        I wonder how much this actually hurts their business? Probably more than they realize. My daughter loves ice cream, and I am not going to play McDonald’s roulette, unless I have to. We just go to Wendy’s if we are going to eat fast food, the foods better and cheaper anyway and I have yet to run into a broken machine.

        • Derproid@lemm.ee
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          1 year ago

          It probably hurts the franchisee more than it hurts McDonalds proper, and they make it back and then some from their deal with Taylor.

  • Doomsider@lemmy.world
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    1 year ago

    Unrelated to the topic but has anyone else noticed the quality of the soft serve has gone down dramatically in the last several years. I got a ice cream cone and it didn’t even taste good. I was looking at their advert for a Mcflurry and it looked all ice crystally and not good at all. If they can’t even make the picture look good that is saying something.

  • TWeaK@lemm.ee
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    1 year ago

    Kind of seems a bit pointless what they’re campaigning for in this regard. A DMCA exemption wouldn’t allow franchise owners to use an alternative repair company, as no doubt their franchise contract specifies who they can use.